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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 27,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Small freezer purchase and delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first freezer didn’t work. Motor ran, but didn’t freeze. They picked it up and delivered new one. New run is fine. Runs well and freezes. Delivery and installation went well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our refrigerator went great. Delivery was on time, very nice installers that had the job down pat. Made sure everything was working properly. Cleaned up all the packing etc and left. Made the job look easy although it was not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking fridge. I love the color . The features are unreal. Samsung really did a remarkable job with this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good Service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation. The workers came saw what was needed took their measurements and got the refrigerator installed and my old refrigerator removed quickly. I could've done it myself but if they're going to handle it for you, utilize them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep in mind….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refrigerator online with the help of a virtual online consultant, who also scheduled delivery. The day before, I received a phone call confirming the delivery. To my surprise, I learned that the delivery was scheduled as a "drop off", which meant I had to get the packaged refrigerator from my door, unbox and unpackage it, and place it where it was going, an impossibility for me. I then had to reschedule the delivery and add installation to my order, which is at no extra cost. So, if you're buying a large appliance, be sure to also order installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing our fridge were quick and efficient. They installed the fridge in 5 minutes. They explained everything to us about throwing out the ice and water to get out the factory chemicals. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Professional jobp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was basic with unpacking it and plugging it in. Since nothing special with add on’s no problems with installation with delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my kitchen space perfectly and financing is very good and affordable for a big ticket item. I love it. Ice is ready as whether get's hot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation team

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our team that installed our refrigerator was phenomenal!! They were very polite and helpful with our new bespoke fridge!! Awesome group of guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saleman was veryl knowledgeable to pick out appliances.The men who installed my refrigerator were friendly and careful taking out my old one. They did a great job installing the new one. i was pleased with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and installed mu ne LG refrigerator was awesome. They did a great job installing it and showed me several of the features also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge. I’ve had no problems with it 1 year in. Perfect budget fridge

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Perfect service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation went perfectly. The delivery people were on time, polite, and friendly. I will have no problem using the delivery and installation service in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set-up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job removing the old frig and installing the new one. Even helped us get to know the new one before they left..... outstanding experience with them.......

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation company Gcs installed my refrigerator. The unit was everything as described , the installers did a professional job and i will be looking forward to future purchases with Bestbuy & GCS

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Good people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all they come on time, I was thinking they might not connect to the existing water line because I didn’t buy the water line they are selling from the store but they installed it anyways... carefully inspect for leaks after, overall very happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy and fast installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast, easy and with no issues. The technicians were very professional showing experience in what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job though it was very easy for them. They only had to set it up in my garage, but they were very efficient at what they did. they were in and out in under fifteen minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Delivery guys were fast, helpful, and informative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were fast, helpful, and informative. No hassles at all, except they came earlier than scheduled. Can't complain too much about that though.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    ms monica

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy install- came on time and professional

    I would recommend this to a friend