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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1350 Showing 26,981-27,000 of 27,394 reviews
  • Rated 5 out of 5 stars

    super satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers/delivery peeps were awesome. I paid for the clear out service so no old freezer to deal with. they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4 Door Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Very timely and professional installation. Had a dent upon first delivery. Best Buy gave me no issues with getting it rplaced the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and efficient delivery guys apologized for arriving ten minutes early on the delivery window. Quick install, and they hauled off the packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got three guys to install my new fridge and move the older one to the garage and they did great. All three of them were very nice and very professional and did the job in no time. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refrigerator and had Best Buy deliver and install it. I was very pleased with how careful the men were as to not damage any walls or trim as they carried the unit through my home. They even took measurements of all of the doorways and points through the path of delivery before bringing it into the house. The guys were pleasant and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent fridge installation team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man team installed new fridge and removed old one at designated time and extremely efficiently. They were professional, polite and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and Installation was great, nice work and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kiante and Marshall did a great job delivering and installing our new refrigerator as well as taking the old one out. They were quick and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did very good job and everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation members were very professional, kind, and quick. They explained the settings and how to operate the fridge as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure to work with the install team!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the installation! The team was knowledgeable, efficient, courteous, respectful of our property and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. Can’t go wrong with insignia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator removal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated that this service was available to haul out our old refrigerator. They were careful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge! Nice to have found one that was affordable and that fit the space I needed. Installers from Best buy were awesome and did a good job. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation team we have ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation by Luis and Luis was impeccable. They were very professional & knew what they were doing. Any and all questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new upright freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kind and courteous . They did a great job taking out my old one and putting in the new freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really pleased with my refrigerator install. The guys were very careful not to damage any walls in my new home, and they were thorough with their explanation of everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and durable. I like it. Last more than expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, have not had any issues with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was very professional. The fridge was going to the basement and they handled everything with care.

    I would recommend this to a friend