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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1355 Showing 27,081-27,100 of 27,394 reviews
  • Rated 5 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very professional and clean thankkkkkkkkkkkkkkks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator for a great price. The gentlemen who came were so friendly and personable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not complete

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The physical delivery was fine but the delivery guys failed to install the stabilizer feet. I tried to do it myself but couldn’t due to the awkwardness and weight - cannot hold it up while screwing them on. Odd design. Best Buy was made aware and I received a follow up call but no one ever came to resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new freezer, the delivery guys were very polite and professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Communication on ordering parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for the extras for nothing. No screws to put the handles on. I waited one week and told the parts were ordered and when the guy came, no parts were ordered. I had to wait 2 weeks for them to order the parts. I am a first and last time customer with Best Buy!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered & delivery was perfect. Very happy with Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made. Great service and delivery was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Installation of Cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that delivered and installed the cooler were very nice and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second refrigerator due to the first one being defective. This one is great. Quiet, easy to use in door features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gentle and very responsible workers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job .They were very respectful,hard workers and kind with me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, they put it right where i needed it and set it up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saul and Jose did a great job delivering and installing my refrigerator. The were pleasant, respectful of my property, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good and successful. They were very polite and knowledgeable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was made on time. The men were very nice and were careful to not bump into walls or doors. I was informed via email exactly when they would be arriving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Dianna Anselm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful products. Great pricing. Service delivering product was professional and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy takes care of everything.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just order your product and best buy did the rest. They knew what to do even I Didn't

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space in the freezer, door and produce storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the refrigerator went very smoothly. The service was excellent and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2- very nice men.We’re very fasted moving one out and the other in. Explains everything and very polite with a smile on your face of Cours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was good - the placement was a challenge.

    I would recommend this to a friend