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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27348 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 27,348 reviews
  • Rated 5 out of 5 stars

    Bosch 500 Series.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East Setup. Customer Service has been difficult. Was disappointed in the Service Provided.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Water Line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues here. Guys were professional and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Ontime Installation with a Smile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer installers and haulerd arrived on time after alerting me to their expected time. They worked efficiently and effectively, even offering one bit of advice that I did not know beforehand would be helpful. And they were friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick & Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was working in my office when technician arrived. My roommate let him. He delivered installed, & was ready to leave when I took a break 30 mins later. Quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew from Best Buy was very professional. They arrived on time and were very efficient. Best Buy should be proud to have Daniel and Kyle as employees.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LOVE my Whirlpool frig!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Whirlpool frig. This is the second one of these I purchased, the last one stayed with my old townhouse. I LOVE this style, 22 cubic foot or 18 cu ft either one, both. Installed great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went perfectly, no issues and Geek squad was informative and quick. They did a perfect job and understood the importance of the freezer remaining in the upright position.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, installation and haul away was great. There were 3 guys so everything went very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator and delivery.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying all our future appliances from Best Buy. Lowe’s has gotten awful. BB has great prices and delivery. Love our new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Delivery Crew

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery drivers that came to deliver and install the refrigerator were fantastic. They were very careful and knowledgeable. They had to move my old refrigerator into the basement as well and really did everything with care. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, helpful and friendly. They did an excellent job removing old refrigerator (had to remove doors on fridge) and installing new one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought it, they put it where we wanted it, the plugged it in and gave us the paperwork and keys. It was a simple job and they kept it that way. I appreciated the lack of hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge delivered and set up by Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my LG refrigerator promptly; they even called me to tell me when they were arriving. Everything was packed up neat and clean, plugged it in make sure it worked and even gave me instructions on how to clean the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was excellent. The team was very professional, kind and knowledgable. The process was seamless and this was by far the best team we have ever had come to our home. I hope they are acknowledged for their hard work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Friendly installers, very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carefully unboxed and brought into kitchen and hooked up supply line for ice maker, Professional workmanship performed with care.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who delivered and installed my fridge were wonderful to work with. They were polite and professional, answered all my questions, and did not leave until they knew it was running well and placed exactly where i wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely a great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator works well great thing to have keeps all my stuff refrigerated and cool love it so much!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent install !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install guys were professional and friendly. They accessed the best route to our kitchen on the second level and back of the house. Quick and easy. They made sure water line was secure, fridge in place, gave advice on making sure the water line was clean before using water and ice function. Great guys , highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Installation and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all. They installed the new water line without any problems. The entire delivery was completed with no problems. I recommend the delivery option without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator delivery & install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were great!! They were careful, professional, and friendly. They did a great job setting everything up and went thru everything and answered all my questions.

    I would recommend this to a friend