Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with defected item again and this is 4th times already
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t connect fridge correctly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful Experience- still have not heard back from multiple outlets i reached out to
No, I would not recommend this to a friendRated 1 out of 5 stars
bad bad bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the drawer was broken and no one brings me the replacement one
No, I would not recommend this to a friendRated 1 out of 5 stars
Subpar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of issues with delivery. I was cancelled on over 8 times. Not a great experience.
I would recommend this to a friendRated 1 out of 5 stars
Communication is not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are still waiting for the installation of water and ice
No, I would not recommend this to a friendRated 1 out of 5 stars
Fridge Istallation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did not hook it up. I don't know why they didn't even offer to.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible customer service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst customer service I’ve experienced in my 63 year old life!
No, I would not recommend this to a friendRated 1 out of 5 stars
nomo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They dropped it off and plugged it in with the packing still in it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivery service needs some education
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Said they were not allowed to hook up any lines!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been here twice and I’ve maker doesn’t work still on my fridge
No, I would not recommend this to a friendRated 1 out of 5 stars
Desorden Insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mal Insignia mala atencion y no se hizo responsable
No, I would not recommend this to a friendRated 1 out of 5 stars
Unsatisfactory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was dirty and dented upon delivery.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t do anything just deliver the refrigerator!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Delivery and Installation…absolute worst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience, completely unprofessional and rude
No, I would not recommend this to a friend