Customer Ratings & Reviews

The Main functionality is working as a Cooling device well but the Sound from the Screen is not clear has a lot of bad sound effects coming out so music not clear when playing

Delivery crew was very polite, professional and installed my new refrigerator so quickly and easily. They also moved my old refrigerator with ease and completed the job before I knew it. This our fourth major appliance from Best Buy. and we couldn't be happier. I would highly recommend buying appliances from Best Buy with installation.

Typically, I could have installed this myself, since there were no water hookups, but I wanted it in the basement, so I included installation. The guys we fast, friendly, and made sure to answer all my questions.

A lot of space. Freezes nicely!!!! Fits nicely in my apartment!!!

Installation was better than expected! The guys were on time, called with plenty of notice to let me know when to expect them and once they arrived they were very knowledgeable about the product & very courteous.

Original install was okay (through a contracted delivery service). Refrigerator did not have the fan connected internally so did not get cold the first few days. Best Buy was great about getting it repaired and replaced. Repair tech came on a Sunday, and was great! They still replaced with new unit a couple of days later, and the Geek Squad delivery was wonderful.

The installer team from Best Buy was fast and efficient. Santos the installer gave me his number in case I have any further questions. GREAT EXPERIENCE.

Great service. Really fast and professional installation.

Water runs nicely and tastes great! Love the light feature, too! Crushed, cubed, temperature gauge and lock controls if you have kids. Installers were extremely professional and QUICK

The delivery team called about 40 minutes before to let me know the time they would arrive. They were courteous and helped move my old refrigerator to the garage. They made sure not to scratch the cabinets and walls as they moved. He also let me know about running the water and ice machine to clear the hoses.

The refrigerator is the perfect size for my needs. Couldn't be happier with my purchase!

The freezer was installed earlier than the time originally set for. It worked fine. It reached a freezing temperature rather quickly.

The installation wen very professional and fast, It was the best delivery and installation guys I ever have my, the fridge couldn’t fit thru my front door, the guys remove the fridge doors and honest I was scared they will scratch or miss anything, but not they were very careful and they install everything back like nothing happen..

I ordered four appliances. Two arrived damaged through no fault of the delivery guys. The guys were efficient and friendly, one was named Jermaine. He was GREAT in handling the problems. Best Buy was quick to order a replacement for one and a discount for the other. Very happy.

Delivery people did not listen at all. Told them the best doors to bring in the refrigerator in the house. We measured before they got there and person still proceeded to take the refrigerator up a large hill through my yard to the front door. They had to take the doors of the refrigerator to get past my staircase in my foyer. My rear door is a large sliding door and goes right to the kitchen. Before install asked to older refrigerator to be move to the garage and they said it will be an additional fee after we made sure to play all fees at the store. Just left the old refrigerator in the middle of the kitchen and left. Poor communication and professionalism!

The delivery team was a great group of guys. They came in, were very courteous, and answered all of my many questions. They installed and set up my items in a short amount of time and made sure I knew how to operate my appliances.

Had to have a follow up appointment as bottom freezer drawer did not slide out all the way. Tech had to remove top tray and then pull rest of drawer out hard, Seems it was off track from installation. All is good and I love the in-drawer ice maker and in-door water dispenser. A very quiet appliance. Very happy.

Neither of my refrigerator/freezer appliances required water hookup. Gentlemen who delivered were great though!

Overall it is a great appliance!! It’s keeps good cold and that’s what’s matters especially with this summer heat. It’s good in space inside and out. Will definitely recommend it

The Geek squad delivery guys were great. They showed up on time and got the job done, quickly and efficiently.