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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27249 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 27,249 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very professional new refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel Model: RS27T5200SR and take away of 11 year old refrigerator was conducted very professionally and very much to my overall satisfaction by the Best Buy Installation Team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with installing the refrigerator, it was an easy install for a basic refrigerator with no ice maker to install. Installer was quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Water Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation for my handyman. No leaks so far!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys hooked it up quickly and efficiently. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very good installers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went easy. They took the fridge in and up the stairs no hassle.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    I should not have bought this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does make a noise like mooing but I only hear it when I’m in the kitchen with it. It was delivered and the guys were nice but they left packing tape and cardboard in the fridge and didn’t level the fridge. It’s about an inch too low in the back. The bottom shelf on the door has broken and leaned forward. I didn’t notice the door wasn’t closing well at the bottom until today. I wish I’d waited to get the LG I wanted, but it had been out of stock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Respectful installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and installed our refrigerator were great. Once installed without any damage to my house or the fridge, they went over the features and how to operate the fridge. Very nice and answered all my extra questions. They also hooked up the ice maker water supply line and I have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick & Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was working in my office when technician arrived. My roommate let him. He delivered installed, & was ready to leave when I took a break 30 mins later. Quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator fits perfectly in the small space with all the options of the larger units. The ice maker is located in the door which allows for more shelf space inside the refrigerator. It is very roomy and stylish. So far so good no water leek like reported in some of the reviews.alm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Delivery and Installation Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivery team did an GREAT job delivering and installing our new refrigerator. I would highly recommend getting this service when purchasing bigger appliances that require hook up upon delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Experienced Install. No Complains!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had good experience with best buy home delivery. The guys are thorough, friendly and pay attention to details. We got fridge delivered and take away the old one. The guy explained key features and things to take care before first time use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Wouldn’t Buy Again!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it’s not worth the money spent. I’m in my replacement fridge and it still makes an intermittent knocking sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Samsung French door counter depth fridge install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were timely and professional unpacked moved in and installed water lines without error! Great service at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Delivery and Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung refrigerator was installed perfectly with no damage to the unit. The delivery workers were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. The water connection I will install it myself later on. Thanks to the two guys bringing the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    INSTALLATION OF REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DELIVERY PEOPLE WERE SO HELPFUL AND CAREFUL AS NOT HIT THE WALLS WHEN THEY INSTALLED IT. THEY CONNECTED THE WATER LINE FOR ME.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so thrilled with the hamper service I receive when I bought a new fridge! Install was easy and the team made sure to leave my house tidy and clean. Both men were professional yet friendly and answered all my questions! I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were super careful bringing the fridge into our house even through a tight space between the doorway and our banister, they made sure to go slow and not damage anything. The install was quick and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went perfectly, no issues and Geek squad was informative and quick. They did a perfect job and understood the importance of the freezer remaining in the upright position.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Made life easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator and my stove both delivered same day installed and up and running within 45 minutes to an hour you cannot beat that for the price. Thank you

    I would recommend this to a friend