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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27249 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 27,249 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung Side by Side

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Samsung refrigerator freezer went out, so thought we would by Samsung again but not a bottom freezer. So far we like it and it seems to hold more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent implementation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our refrigerator was extremely efficient and customer oriented. They were quick and effective without any issues. They took great care to meet our needs and satisfy our concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great guys, quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my own new waterline connection come in with the fridge, and set up was quick and easy! They were in and out, hauling away my old fridge and bringing in and setting up my new one, in less than 25 minutes. Both wore shoe protectors and masks the whole time and were very kind.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for delivery and installation of a 28.3 cubic foot french door refrigerator. The delivery was uneventful, quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good freezer for the money works great it’s got such good suction. I have to eat my Wheaties to open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers sent out with our refrigerator were great. They pointed out a defect before bringing it into the house which saved me a bunch of money. They installed our frig without removing the door and the unit worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and took their time moving it into the house and putting it in its place and making sure everything was connected and worked!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE French door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first couple of refrigerators had a few issues. This last one was a charm! Love this fridge! Roomy and easy to use. Best Buy made everything right and ensured we were happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Installation of refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Installation was professionally done and with minimal disruption. Very expensive to plug in and hook up new water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery and Installation Was Perfecto!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team that delivered our new refrigerator were friendly, fast, and knew exactly what they were doing. The installation was done in a very short time and our unit has been operating perfectly. We couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator delivery & install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were great!! They were careful, professional, and friendly. They did a great job setting everything up and went thru everything and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service for our new refrigerator was great. Two installers arrived with the refrigerator and they removed and hauled away the old one and then installed the new one. Everything went perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    water hookup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick and attention to detail! Careful with the supply line to faucet. No damage to either and everything seems to be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Installation and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all. They installed the new water line without any problems. The entire delivery was completed with no problems. I recommend the delivery option without hesitation.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 5 out of 5 stars

    Affordable open box product solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers where on time and great thinking outside of box for any problems that would arise. My new stove installed was a open box product one of the leveling legs wouldn't work right. Installer suggested a small piece of wood i cut to leavel it up. Worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The two young guys were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time in over 7 years,that I have installers that actually performed their duties completely. Most of the installers that I have experienced recently, have always come up with excuses why the can't install my appliances. In the past, I have had to install my own appliances. These two guys deserve a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great & Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, they were able to install my refrigerator in less then 30 mins. respectful & friendly would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The refrigerator was wide so they had to take the front door off.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is awesome and good for 2 people who work all the time and aren't at home as much. It can fit a bucket of Jollibee chicken. The people who delivered it and set it up for me were very quick and nice people as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator was installed properly, set up, he explained to me what I needed to do if I needed to make any changes

    I would recommend this to a friend