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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27249 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 27,249 reviews
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator was installed properly, set up, he explained to me what I needed to do if I needed to make any changes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LOVE my Whirlpool frig!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Whirlpool frig. This is the second one of these I purchased, the last one stayed with my old townhouse. I LOVE this style, 22 cubic foot or 18 cu ft either one, both. Installed great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my kitchen space perfectly and financing is very good and affordable for a big ticket item. I love it. Ice is ready as whether get's hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were very efficient and friendly. The refrigerator was taken out and the new one was brought in very quickly. The door reversal was done quickly as well, even though the kit was short 2 screws. Also the fridge was sent with no water connection hose, so a special trip was made to pick one up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation team

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our team that installed our refrigerator was phenomenal!! They were very polite and helpful with our new bespoke fridge!! Awesome group of guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service team. Good communication and very efficient. They were in and out very quickly, making sure I knew all of the details about the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas who moved, installed, and walked me through my new fridge were AMAZING!! They were kind, worked well, and worked hard. They were quick without cutting corners. I could go on and on about how great they were. Impressed and pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all. Would recommend to a friend if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Process & Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were prompt and quickly installed our new refrigerator and stove. They noticed damage to a refrigerator door when unpacking and arranged for a replacment door immediately. New door was put on within 2 weeks during the holiday season.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installation team. They knew exactly how to handle this huge refrigerator without causing any damage to my front door, floors or walls. The team knew the operation of the refrigerator and were very helpful in explaining the options on the refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I would like to report that the men who delivered and set up the refrigerator were very nice. However, am not impressed with the company they work for. It is a company that BB uses for delivery. I never found out their name. When they brought the refrigerator into the house, they accidentally hit our front porch light and broke one of the panels of glass. One of the guys was upset about me reporting it because the fee would come out of their paychecks. That is really cheap. I’m hoping it won’t cost much. I didn’t report it because I don’t know the company name. I didn’t want those guys to pay out of pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had professional and courteous staff assisting with the install of our appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Fast connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Successfully connected to my existing waterline. No leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quick installation. The two gentlemen who came to install were very professional and even gave us time to clean behind the old install before installing the new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fine. Hooked up quickly. And efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Delivery and Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They deliver it, bring inside, unbox and slide into place for you as well as install handles. They just won't hook up the water line. Thats extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. Workers arrived on time and spent all needed time assisting me

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery persons are always very knowledgeable and efficient when it comes to delivering to your home and installing for you. Within 10 minutes of pulling up to the driveway they had a refrigerator installed and running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have at home, delivered on time. Haven’t used it much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such great delivery service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome delivery service. 2 separate dates using same people (Jose and Carlos). Efficient, careful, professional, patient and great communication

    I would recommend this to a friend