Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27347 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 27,347 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    My new refrigerator.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size to fit my small space. I recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to install it myself they did not install it for me other then that good product easy install

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy & a Truck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic install...plug in to assure cooling. I attached it to the existing water line. Installer reviewed door & unit leveling adjustments. I performed leveling adjustments per Opetators Manual. Unit functions all operate well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My New Bosch Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase! Delivery was fast, easy, and the guys who came to deliver were professional, polite, knew exactly what they were doing, and fast!! They were masked and gloved: fully attuned to the requirements of the pandemic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again works great !!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation team has not been a let down yet . No damage to my home or items bought . And I’m getting ready to buy a washer and dryer next month so I expect only the best service when they come out here and install it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor hookup service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys carried the old and new refrigerator in and out with straps instead of using a dolly. They did not hook up the refrigerator since they said the could not touch copper waterline Our cooper waterline was soldered on at one end. Did not install the handles. They did not call ahead before arriving.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Keep in mind….

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refrigerator online with the help of a virtual online consultant, who also scheduled delivery. The day before, I received a phone call confirming the delivery. To my surprise, I learned that the delivery was scheduled as a "drop off", which meant I had to get the packaged refrigerator from my door, unbox and unpackage it, and place it where it was going, an impossibility for me. I then had to reschedule the delivery and add installation to my order, which is at no extra cost. So, if you're buying a large appliance, be sure to also order installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    They Know their Job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were careful to fit it in a tight space. They were quick. Explained simple use directions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They two men were very polute and definitely knew what theyvwere doung during oyr installation. They made sure our refrigerator was properly installed and set to our specifications

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery done right

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was outstanding. The individuals handled the whole process like pros... quick, clean and complete. Great job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Fridge install

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went good but I will be retuning because I already have a new one on other fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth getting appliances installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew! They were amazing. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daughter's new Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fridge for Daughter's new home. Product was delivered ahead of schedule & installation was Spot On! I'm told delivery guys were friendly and courteous. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't go wrong with Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers are professional, knowledgeable, efficient and friendly. Did an excellent job of installing freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best Buy's Fridge Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technicians arrived as scheduled (with advance text notifications) and provided a very quick installation that was performed with extreme care to avoid any damage to the house/furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Refrigerator installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers were great. Knew what they were doing and were courteous. Could not have installed the refrigerator without them.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    Fustrating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the first delivery. They insisted on removing a door to bring the fridge in. They ended up scratching the aid on the door frame. The next delivery, they said they left a phone message and rang the door bell, we were home the whole time and never heard anything, they left and we had to schedule again. Nex fridge showed up and would not stop rocking even when trying to level. Reordered again, this time the fridge is fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great team

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great team! very knowledgeable and professional. they were in and out. no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great installation service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new big Kitchen Aid fridge was a big unit but the guys done a great job. They had to take off our front door, but they did it, got the fridge in and put the door back on again without any problem. Very pleasant and professional and ensured we were happy with the install and set up before they left. Great job!

    I would recommend this to a friend