Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27347 reviews
(27,347 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great installation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new big Kitchen Aid fridge was a big unit but the guys done a great job. They had to take off our front door, but they did it, got the fridge in and put the door back on again without any problem. Very pleasant and professional and ensured we were happy with the install and set up before they left. Great job!
I would recommend this to a friend - Cons mentioned:Physical damage
Rated 5 out of 5 stars
New appliance damage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New refrigerator removed because of 12 inch scratch. Another new refrigerator replaced . Workman very good and professional.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nicely done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys. Respectful and efficient. My refrigerator was hooked up and ready to go.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
value for money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good space and worth the price! I bought this so I don't have to cook every day, best decision!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called before he arrived. Polite. Excellent job installing refrigerator. Very careful, payed attention to details, answered all of my questions, and seemed very knowledgable. Very pleased with work done.
I would recommend this to a friend Rated 5 out of 5 stars
Kitchen aide fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job installing the fridge! Professional, neat and clean
I would recommend this to a friendRated 5 out of 5 stars
Set up with care!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up with care, instructions were clear, it was fast and easy.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New refrigerator delivered and installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smooth and the installers were friendly courteous and knowledgeable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were early, worked quickly, and went above and beyond to install our new freezer in a tight spot. Very professional!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
Install was quick and easy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quick and easy. Scheduling was a little difficult.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Miss leading reviews
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the frig for a month. Check back in 6 months for a review.I think it’s very misleading that they insist you give a review as soon as you get the refrigerator or any appliance. Let’s be honest and let’s be real get back to me in six months. I can say the delivery guys. They were excellent. Just for that one reason I will shop Best Buy again. But for the fridge get back to me in six months.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Fridge install
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service men were competent and quick. Didn't have any issues.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Shiny new fridge!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great, the installers were very thorough and we are enjoying more fridge space!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Painless Installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so worried the installers were going to dent my refrigerator, or just be rough with it, but what a surprised! these guys are pros!they were so quick and carefull, when they were completed they explained all funtions of the refrigerator, i was really happy with their installation!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator it fits perfectly into my space. It keeps things at the perfect temperature.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best preduct
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product and it exceeded my expectations. No issues ar all and we are very happy
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
Delivery guys were fast, helpful, and informative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys were fast, helpful, and informative. No hassles at all, except they came earlier than scheduled. Can't complain too much about that though.
I would recommend this to a friend Rated 5 out of 5 stars
Quick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fast wish they would’ve told me I had to buy a line beforehand.
I would recommend this to a friend- Pros mentioned:Water line connection
Rated 4 out of 5 stars
Worth having installers do it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good idea to have the installers professionally connect refrigerator to your existing water supply line and make sure everything is working so you don't have any problems later.
I would recommend this to a friend - Cons mentioned:Physical damage
Rated 5 out of 5 stars
Perfect installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very professional and helpful. They unboxed before bringing it in & discovered a small dent in the side. I received a discount. The delivery went quickly and smoothly without a hitch.
I would recommend this to a friend