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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27249 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 27,249 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator Installation!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who installed our refrigerator was great! Couldn't ask for nicer people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    On time and well executed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed well and on time, within the time range they specified. My only issue is that they were like, three four weeks out. That seems like an excessive amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the installer a five - he was very helpful in the face of a problem with the connector. The customer service person who called was rude and not helpful. She called to say it’s our problem - call a plumber. Not even sure why she called as the installer was working with us on the problem. Anthony was very kind and did all he could. My scores below are for the installer not the customer service person - I would give her all 1’s

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and excellent service. Good and kind people who comes to my home and take care of everything..very good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Installation of Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done completely and professionally in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prompt and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and professional and did an excellent job with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did a phenomenal job installing my new refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew was professional, friendly and knowledgable, and performed the new fridge installation quickly and to the highest standards. It was a pleasure to watch them do the job and in no time could we enjoy our new fridge. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to install it myself they did not install it for me other then that good product easy install

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Hooked the water line up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of hooking the new refrigerator's water line (for the ice maker) up to the copper fitting that came out of the wall. They had to use an adjustable wrench, so it was really complicated. They had a lot of knowledge on how to turn the brass fitting to tighten it to the copper fitting. AMAZING!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys brought out my refrigerator and were very good at getting it into my kitchen. I was impressed with the technical method they used to lift the refrigerator to keep from damaging the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old refrigerator was removed and new one installed quickly and efficiently. Took care to insure no damage to anything in the path.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PERFECT COUNTER DEPTH FRIDGE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptical about coming from a 26cf side by side but this Bosch makes the most of 21 cf ..everything is right there when you open the doors > ice maker and water dispenser take up no space at all ! Quiet ,Cold ! Sorry we waited so long !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the install. Very courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was installed in a professional manner without any issues. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They two men were very polute and definitely knew what theyvwere doung during oyr installation. They made sure our refrigerator was properly installed and set to our specifications

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daughter's new Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fridge for Daughter's new home. Product was delivered ahead of schedule & installation was Spot On! I'm told delivery guys were friendly and courteous. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very pretty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size easy to use and to clean its a pretty nice addition to my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install water line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men knew what they were doing. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and was quick to install the fridge.

    I would recommend this to a friend