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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 27,394 reviews
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Water line installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team did a great job removing the old water line and installing the new water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LIFE SAVER

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY FREEZER WAS INSTALLED ON TIME AND THE DELIVERY MEN WERE VERY PROFESSIONAL AND HOOKED EVERYTHING BEFORE THEY LEFT AND ASSURED THAT THE INSTALLATION WAS CONDUCTED PROPERLY AND FREEZER WAS WORKING BEFORE THEY LEFT.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery & Installation Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job removing the old refrigerator and getting the new one up and running. Quick and efficient service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Overall great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend anyone having new appliances delivered to let Best Buy delivery guys do the installation and hookups for you! The were very careful as to not damage anything while performing this service. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I didn't life a finger!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came out with our new set of Appliances were an A1 class act in my book. I'm not used to sitting around and watching but these guys were very nice and professional! The set up our fridge to our exsiting water line and I didn't have to lift a finger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALFRED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, cleaning power, sturdy, handle is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My gorgeous fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is beautiful. The help I received was just what I needed to make the right choice. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless refrigerator install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On like my microwave install this refrigerator install was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel did a terrific job. They were very careful and professional. They even fixed a small leak at our water line when connecting the ice maker. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Smooth installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation on Sat. Need to flip door by myself using a kit included, since additional service fee that I was told.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed with not issues. They were on time and installing was perfectly executed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing my new refrigerator. My doorways on our 1880 farmhouse are smaller than the new homes, so those guys had a big job getting our new large refrigerator in and set up, but they handled it quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was professional and easy to install for my parents

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great features and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Very roomy and basically the same exterior size as the 25.5 cub ft model. Produces plenty of ice. Water dispenser much improved over previous models. Stainess seems very fingerprint resistant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly and everything works well. They took the time to carefully explain how to change the water filter. I am very pleased with the fridge, and the crew that put it in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with Process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was smaller than I anticipated in comparison to what I returned. The installers were very professional went above what was expected to ensure that I was pleased.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t really sure I needed this with my new refrigerator but I am glad I bought it. It is a solid compliment and o my new fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality installation of my new freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did an excellent job of getting the freezer in my basement where I wanted it and set it up for me as well. Did a quick tutorial also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor automated system, knowledgeable techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s automated system left something to be desired. Due to weather, I thought there was probably a chance that my install would be changed, but every email and text indicated delivery and install were still on track. When no one arrived within the specified window, it took me 10 minutes to get through all the automated non-sense tonfinally talk to a person. This whole process was very frustrating and required me to take additional time off of work. Once delivery and install did happen, the techs were conscientious, efficient, and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation people were awesome! They took away our broken refrigerator and brought in the new one very efficiently. And they were lovely people. Aces across the board

    I would recommend this to a friend