Customer Ratings & Reviews

They installed it with no problem! Our line was there and ready. They got it all hooked up

The fridge water installation was super easy, the installer even organized the water tube and the plug wires.

The installation team, Daniel and Lester, did an excellent installation job and every thing has gone well. We are pleased with the Refrigerator and the service we received,

The team was on time and worked together without a hitch to take away the old refrigerator and install and test the new one. They were thorough and answered all questions. Great teamwork.

The installation team was quick, professional and helpful. They made sure we knew the features of our new appliance and instructed us what we needed to do if we had any issues.

Bless the Lord, installation was professional. They removed the old and brought in the new.... professionally. Great Job

The refrigerator was properly installed and balanced. The crew also cleaned the area after installation. The reversal of the door went smoothly as well. Very happy with the process.

The team did a good job, except that I only got a 10 minute "on the way" call. It would have been nice to get at least 30 minutes. I needed more time to unload my old fridge after the crew arrived. I really dislike Best Buy's installation/delivery time window choices of 7am-1pm or 12pm-6pm. These are too wide. I don't want to have to be ready at 7am, and I don't want to have to risk pushing it out to 6pm. Hence both windows are inconvenient. Best Buy needs to have perhaps three 4-hour windows instead of two 6-hour windows.

The installers were very professional and polite. They explained how the refigerator workes and the proper settings. They also connected the water line and verified it was working properly.

on time, good communication about arrival. the freezer only required plugging in so....what can I say, they did a good job putting the pins in the holes.

The installers were great. Even though it is not a large fridge there were challenges in getting it into the house, but they figured it out and the installation was perfect.

This was the most efficient installation ever! Both men were knowledgeable, friendly and helpful in every way! Also VERY strong!

Bestbuy installation team done very excellent job. this refrigerator is wide so they opened up my door and moved the refrigerator very carefully. very nice installation job done my bestbuy team.

Great refrigerator works well. We swapped out same model 4 years old with the same one. Happy with the results so far.

The crew that delivered the fridge did a great job.

Installation service was quick, courteous, and error free.

The installation of my TV and Soundsystem were absolutely incredible. The service worker was knowledgeable and patient and flexible fully completing the installation. Make sure that this review is connected with the TV and sound system installation. Because the experience I had with appliances needs to be separate - it was unacceptable. If you would like me to review the appliance installation separately, please send me another link. I will not recommend Best Buy for kitchen appliances. The installation was a complete malfunction of the BestBuy system that resulted in a waste of my time, a partial install of the fridge, and a full return of the range and microwave. I will purchase them elsewhere for quality service.

The installation crew was great! Very helpful, courteous, and professional. They made the delivery and set up a breeze.

Done very fast, speedy, smooth and professional according to the estimated delivery time

Delivery was efficient and they did a great job putting our fridge in a tight spot without damaging the walls. Only small bummer was I had my own ice maker hose but I was required to install that myself due to liability. Still, overall happy