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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 27,394 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Refrigerator delivery and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. They called beforehand to inform that they would be there and showed up on time. They were professional and performed the job.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is a good size for a small family. looks very updated and the gentlemen that installed it the second time was very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Delivery Service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team arrived on time to our home. The team provided EXCEPTIONAL SERVICE!! They were professional, knowledgable, courteous, respectful and considerate!! Great delivery team. Both of the young men and smiles on their face and they both deserve high marks … and that is why we always purchase from Bestbuy! From the store to the delivery it is always easy to do business with them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service delivery. The technician communicated well and arrived at the time appointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was ready to go adjust needed to be hooked up to water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My whirlpool refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refrigerator had to wait 2 wks to get it after I received it was the wrong one. It was less than a hour and I got the one I was supposed to have. It was one week later and that one stop working spoiled all my food. I talked with customer service and they are supposed to reimburse me. It was 6 days later I got my brand new refrigerator and had to pay an extra 200.00 dollars but I am so happy I have my new refrigerator Best Buy gave me prompt and easy delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great and fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed were fast and on time in installing our fridge. They called 15 mins before telling that they were on their way. Once they arrived, they installed it fast and gave us a quick preview on how to use our new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice and it works very good, I’m satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge took a while to get here but it’s exactly what I needed for my garage . Love it . Purchase yours if you can get it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung smart fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my product I bought from Best Buy it beautiful and fits perfect in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and professional installation by contractors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stacy G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with guys who installed all my new appliances. They were very helpful and made sure I understood appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White glove delivery!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers sent by Best Buy were very professional and courteous. Managed to get my old fridge out &new fridge in on a cold, icy day. Very helpful getting my new fridge up & running. White glove service! Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad install team did a great job on our Samsung refrigerator install and set-up. We were very happy with our new Samsung refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great about the freezer install. Quick, no problems, and very careful bringing in the freezer to the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hook up to existing was perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up to existing with my current hose without any issues. They took care to be near and clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze. The installers were professional, friendly and and answered all my questions. Super quick too!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New frig delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers did a great job in carefully bringing in the new frig and taking out the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional and Neat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen were professional all the way taking all the wrappings of my new refrigerator with them. Kudos to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water install not required.........................

    I would recommend this to a friend