Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27347 reviews
(27,347 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great Installation Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Team was very knowledgeable and quickly & painless installed our new fridge in no time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Third Party Fridge Install
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge installation went smoothly. I am happy with the result and the Third Party Crew did a fantastic job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Installation was as Advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to make sure that refrigerator was in good condition. Installation was as advertised. Everything worked,,
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt and professional installation. Hook up to water line for ice maker/water dispenser went quick and easy.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen that delivered and installed our new refrigerator we’re professional, courteous to us and considerate of our home.
I would recommend this to a friend Rated 5 out of 5 stars
Great Service and Installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the delivery and install! They double checked the entry way door and had to remove it off the hinge to get the new fridge in but they double checked everything!!! The team which I cant remember their names was quick and made sure everything fit and took all the debris, boxes and packing materials with them. They made sure everything was up and running before leaving. We have had other deliver/install services from other companies and so far Best Buy install service has been the Best!!!! We will be using their install service again when the time comes for another appliance to be replaced!
I would recommend this to a friend- Cons mentioned:Leveling
Rated 4 out of 5 stars
Easier than doing it myself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast installation, only I felt they should have used a level to have correctly done.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Did the job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did the job! I had to connect my fridge myself as I had to use a special long line.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
New frig delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The workers did a great job in carefully bringing in the new frig and taking out the old one.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installation was superb and fast amazing was satisfied
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Highly recommend getting it. Good Storage Space
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth install. Friendly and quick. Professional and clean. Even took away all packaging
I would recommend this to a friend Rated 3 out of 5 stars
Disappointed install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stated they couldn’t install the water to frío, had to pay a plumber to do it and it cost me a lot.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second Installation team, Paul and crew, were very quick, courteous, and professional, they installed the new fridge and haul away the old fridge without any issues.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Highly recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator! Very spacious, well organized and appreciate the smudge free front. The door-in-door feature is awesome and adjustable shelving gives you more flexibility in how you use it. Highly recommend!
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Great service and job well done.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys who set up our new refrigerator did an excellent job. They came when they said they would, did not make a mess and got right to work installing the water line and delivering our unit.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Quick fridge install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were fast and friendly. They were on time and did a great install.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant thank Best Buy and there team enough. Our installers were top notich. They were so friendly, timely, and did everything they could to make sure that my experience was done to my satisfaction. Im very happy with Best Buy and would not hesitate to use them again!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation was a breeze
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install crew perfect & professional, knew what they were doing. I thought they would be here 1-2 hours, but left in just one half hour. Refrigerator working perfect.
I would recommend this to a friend
