Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27249 reviews
(27,249 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arturo and Juan were great at the installation. They were efficient and took good care in not damaging anything.
I would recommend this to a friend Rated 5 out of 5 stars
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very quiet which is a plus. They should redesign the bottom drawer. The present model is one large bottom drawer and it’s not too good for the senior people. When the drawer is filled up, it’s quite difficult and heavy to open the drawer. They should make it into 2 separate drawers. The stainless steel on the outside is nice.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hook up to existing was perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hook up to existing with my current hose without any issues. They took care to be near and clean as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service on time and great communication very help full
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 2 out of 5 stars
Not a happy camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were sloppy with prep of refrig/freezer. Left much of the tape and surface protections on unit. I found them as I tried to move shelves and clean surfaces. Also did not fit deep even though space measurements were as required. Unit sagged slightly in center and was raised at sides. Otherwise LOVE the unit.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Probably one of the best installation services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were absolute pros. They were hustling and generally care about client experience. I wish all delivery services were like theirs.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
quick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the entire removal of the dead fridge and installation of the new one tootles than an hour and that included taking the front door off and replacing it when done. the two men worked in tandem to make it seamless and minimize how long the front door was open and letting the bugs in.
I would recommend this to a friend Rated 5 out of 5 stars
ShopoHolic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator installation went smoothly, and the delivery team from Best Buy did their best to ensure everything was completed perfectly.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen that delivered and installed our new refrigerator we’re professional, courteous to us and considerate of our home.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery and installation crew was great! They measured to make sure it would fit (it was super close on height), unwrapped it, set it up, and we’re also very friendly.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation of refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was done quickly and the workmen were friendly .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was on time and done in a timely manner. installers very professional.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Excellent Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad guys were the best. They removed the old refrigerator, delivered and installed the new refrigerator and were as neat as could be. The refrigerator starting making a noise after they left, they came back right away, made an adjustment and everything is great.
I would recommend this to a friend Rated 4 out of 5 stars
Quick Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team arrived as scheduled, after providing a pre-call to let us know they were close. They quickly unpacked our new appliances and placed them in our kitchen. I was a little upset that they would not assist my girlfriend with removing the existing range, as I was not home for the delivery. Since these appliances needed to be used, I was not inclined to remove them prior to delivery. Luckily, I was able to move the fridge since it was still usable in a relocated position...not the same for a stove/range. It would have been nice to be told that existing appliances would need to be moved prior to their arrival.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who installed our refrigerator was awesome! He was very friendly and helpful. He did the install singlehandedly. He was very knowledgeable and we were very pleased with the job he did!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was fast and great. They installers knew exactly what they were doing and addressed all our concerns.
I would recommend this to a friend Rated 5 out of 5 stars
Great install experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was quick and well done. The workers were professional and polite.
I would recommend this to a friendRated 3 out of 5 stars
Good service but scratched my floor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery experience was generally positive. However, I did encounter an issue during the installation process. When the technician pushed the refrigerator back into place, it caused two scratches on my hardwood floors. The technician promptly took photos of the damage and informed me that he would share them with his supervisor to address the issue and arrange for the scratches to be repaired.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Installer fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went well and the installers did a great job with no issues at all. Will use again in the future for sure
I would recommend this to a friend Rated 5 out of 5 stars
Professional and knowledgeable Installers.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were promt, professional and well trained. they installed the refigerator in an hour and that may seem like a long time but because of the space it had to go into and the external doors of our house being narrow the installers had to take the doors off and put them back on when in place in the Kitchen. They installed the water line and ice maker line and leveled the refigerator very professionally. They also relocated our old refigerator for us into our workshop. (Added cost but reasonable.) We are very happy with the install by the Geek Squad intallation team.
I would recommend this to a friend
