Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27341 reviews
(27,341 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great crew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went smoothly and everything works well. They took the time to carefully explain how to change the water filter. I am very pleased with the fridge, and the crew that put it in.
I would recommend this to a friend Rated 4 out of 5 stars
Delivery crew deserves a 5 / scheduling system a 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install crew was GREAT; they were knowledgeable and thorough. I couldn't give a 5 because of the screwups with delivery time and emails continuing with upcoming times even after the delivery and installation had been completed! It makes no sense to provide customers with a block of time if you are going to change the time multiple times on the day of delivery including only giving a 15 minute notice that you are coming several hours early.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy install is great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very efficient and personable. Came a little late with some delays with other installs. Got it done in less than 30 mins taking old fridge out and putting new fridge in.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was on time and done in a timely manner. installers very professional.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Professional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were very nice and courteous. They were really careful with the product and also avoided bumping or scratching any surfaces in the house. They knew what they were doing and made installation fast.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy Install Guys were Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy technicians were great. Unloaded carefully and hooked up exceptionally. Really pleased with the process. This service came free with a refrigerator purchase.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Ready in no time!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was amazed at how the installers got the fridge through the front door! Quick and easy for them! The refrigerator was installed and working in no time and Ready for use !
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Excellent brand and great service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator it fit perfectly and roomy
I would recommend this to a friend Rated 5 out of 5 stars
Haier - 15.0 Cu. Ft. 4-Door French Door Free-Stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was supposed to be delayed but did in fact come when originally promised. The additional instalation kit that was required to purchase, was not needed, but the customer care team was great. The refrigerator is pretty small but the design is fabulous. I love it. If they come up with one just like it, but a little larger, I would buy that one also and have the smaller one as an additional overflow space. Haier - 15.0 Cu. Ft. 4-Door French Door Free-Standing Refrigerator - Stainless steel
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These two guys were amazing in how they got the fridge into place and connected in a short period of time. They were able to get to me early.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation team were very professional in the installation.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Thanks for the help!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We moved into our new house & having someone help us do it correctly is a peace of mind for a novice person. It took like 5 minutes lol they know what they are doing vs us doing it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick water line hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people quick and efficient and knew what they were doing. You could tell they had done this many times before. They had the fridge unboxed, brought in my house, hooked up the water line to supply the water and ice dispenser and plugged it in in no time.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
FirstChoice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best installation team that has ever installed any appliance we purchased over the past fifty years. This includes six houses. They were outstanding.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation service was quick, courteous, and error free.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
LIFE SAVER
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY FREEZER WAS INSTALLED ON TIME AND THE DELIVERY MEN WERE VERY PROFESSIONAL AND HOOKED EVERYTHING BEFORE THEY LEFT AND ASSURED THAT THE INSTALLATION WAS CONDUCTED PROPERLY AND FREEZER WAS WORKING BEFORE THEY LEFT.
I would recommend this to a friend Rated 5 out of 5 stars
Water hookup kit allows easy refrigerator movement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water hookup kit made it easy to hook up the refrigerator. It is flexible which allows the refrigerator to be pulled out and pushed back in (without worrying about kinking of a stiffer hose). The installers were professional and quick.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worker made sure the fridge was properly aligned and even.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Fast and Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed very quickly explained everything perfectly. I have chosen wisely. Chosen Best Buy for quick installation and was not disappointed. I was offered next day delivery and installation and I have chosen my convenient time. Keep up Good work.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Let BB do the heavy lifting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys set my fridge where I wanted, plugged it in, and screwed on the handles. They already took care of unpacking it before hand, so no materials to discard.
I would recommend this to a friend
