Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27341 reviews
(27,341 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Installation Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional services - No complaints. Would highyly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service guys were bery nice and polite and took care of the service much better than delivery
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Frig
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great . Does what it needs to do . Love the refrigerator on the top. Pull out door freeze with basket inside does not hold as much food as a regular door freeze.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Refrigerator delivery and install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient. They called beforehand to inform that they would be there and showed up on time. They were professional and performed the job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that delivered the fridge did a great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went the extra mile to ensure it was installed correctly.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Sleek and a Perfect Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, well-designed side-by-side refrigerator and freezer are perfect for contemporary kitchen with counter-depth appliances. Not having raised door handles adds extra space between counters and kitchen island.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was unable to install frig on first trip due to kitchen door being in the way, but was able to easily reschedule and they came back put everything together nicely and moved our old frig to the garage. Nice work
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick installation n delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick installation n delivery with no damages or scratches
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerators install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two installers were great. They were prompt and respected your home by being very carful not to bump walls, soil floors and cleaned up behind themselves. They were very careful with old appliances and do a wonderful job!
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Efficient installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer arrived on time, installed it quickly and efficiently (it was an easy job), was pleasant and polite.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Insignia Upright freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upright freezer is great, however, some defects in the door but unfortunately, no replacements otherwise, it fine.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There wasn't much to do but the tech's delivered without incident, very carefully and all is good
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew did an excellent job of installing our refrigerator. Very careful. Cleaned up all packaging. Throughly explained & demonstrated how everything worked.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great team for install. Tricky due to tight spaces. Very well done. Reasonable price (competitive at least ).
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
False advertisement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well although it was advertised to have a led light in the top freezer. There is no light.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Solid Connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t really sure I needed this with my new refrigerator but I am glad I bought it. It is a solid compliment and o my new fridge!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Put the item together!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They knew what they were doing they did their job with Great Finesse. Kind and Professional. Thanks Best Buy!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good customer service DOES exist!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ruben was patient, kind, informative, professional, and provided superior customer service.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Good delivery and installation experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered on time, as promised. Installation was fast. The crew was courteous and professional.
I would recommend this to a friend