Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
insignia refrigerator, third one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.on time delivery, quick install, item works just fine and am happy with item. it is a refrigerator, it does what it is supposed to do. it is quiet and keeps the food cold
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were pleasant, friendly, knowledgeable, and on time. Also, when we realized we had a water line that could be used, they arranged for a refund on one we had purchased.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
free free free I like free!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hookup is free. They did a good job installing new water line and now if anything goes wrong it's on them. Nothing is going to go wrong though, they did it right. Why wouldn't you let them do it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation was done very professionally! No complaints whatsoever, and this is my experience with Best Buy service for years. That’s why we always go back to them for any products we need that they carry!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Installation pro’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did great work installing, and took the old refrigerator. The whole process took 10 minutes.
I would recommend this to a friend - Cons mentioned:Leveling
Rated 4 out of 5 stars
Installation
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They placed it in the right place but didn’t level it so the door keeps swinging.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great, installation went smooth. The staff was very friendly and knew how to do the job quick and easy.
I would recommend this to a friend Rated 5 out of 5 stars
Great installation of the Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the professionalism and clean installation. The reps were very careful with the installation. No damage done to my property even though the rep had to bring the fridge up a small flight of stairs.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Head of Household
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two installers were respectful and quick. They shared knowledge about the product that was helpful. I would use BB installation in the future because of their expertise.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The haul away and install of this new refrigerator went as smooth as it could have been.
I would recommend this to a friend Rated 4 out of 5 stars
Installation of Whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad turned up ready to deliver and install our new Whirlpool refrigerator. The water valve was not serviceable so they had to re-schedule. Once I got the proper valve in, the installation went very smoothly & quickly. Only problem is, somehow the grille for the bottom of the cabinet was discarded and I need it replaced.
I would recommend this to a friendRated 5 out of 5 stars
They did it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did it, it works and so far so good, no leaks and the peace of mind, that we got a professional installation and are insured and protected including the Geek Squad plan. Why save money (and so little) and be at risk? THANKS Guy's great Job!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good customer service DOES exist!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ruben was patient, kind, informative, professional, and provided superior customer service.
I would recommend this to a friend Rated 5 out of 5 stars
Great delivery, great drivers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great communication, on time, pleasant, neat, and fast!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Refrigerator install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered refrigerator, picked it up, brought it in the house and plugged it in. No problem.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery and hookup sensational.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and hook up was sensational. Very professional delivery men. They all wore there masks. Removed my old refrigerator with such care and installed my new one. Would highly recommend.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Installation of LG fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit assured with extra measuring switched door direction. Very pleased.
I would recommend this to a friend Rated 5 out of 5 stars
New build
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fast service. Installed and took care of floors and walls.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery and installation team did a professional job installing the new LG refrigerator in a very tight space in our galley kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was on time and done in a timely manner. installers very professional.
I would recommend this to a friend