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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27341 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 27,341 reviews
  • Rated 4 out of 5 stars

    Replacement Freezer Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Driver and helper delivered and set it up a brand-new freezer. Original driver and helper literally just dropped the first freezer off on 10/1/22 and drove off. Second group on 10/8/22 took time to unbox and set up the new freezer properly and explain about removal of plastic covering and use before leaving, taking the first freezer and all packaging away

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    reffrigerator instal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    , awsome they did a wonderful job . this was my second reffrigeartor that i order and love them both

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    THE JORGE DREAM TEAM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JJORGE team installation was excellent, both with the delivery and the water lines.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge install

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job installing our fridge. We didn’t know if they would be able to fit it through our door because it was such a tight space but they handled it with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    No hassle, did a nice job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had installed the refrigerator in our basement. They had measured all door openings and ensured it can go thru. The team was professional and did a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Why Not!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy delivery people set up my refrigerator and connected everything. They were very professional, knew exactly what they were doing and finished the job in excellent time. I could not have asked for anything more. They did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Andrew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation very happy with the professionalism of the gentleman that came.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I stall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as Best Buy is installing your appliances you're never going to have a problem they do an amazing job

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Delivery on time, Keep the Floor Clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They estimates time between 8-12. But, we have received a phone call from delivery team at 7:45AM and they showed up exactly 8:00AM in the Saturday morning. Quick removed the old one and put the new one in and hook up just 10 minutes. They did awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great and fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed were fast and on time in installing our fridge. They called 15 mins before telling that they were on their way. Once they arrived, they installed it fast and gave us a quick preview on how to use our new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great instsllation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator installation went perfect. Couldn’t ask for a better one. The men were so careful not to scratch or damage in any way. Great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator Insatllation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of refrigerator was completed after some problem solving on how to get the unit past some small areas. The doors had to be removed for this to work -- and they were. The crew was careful and worked with me to accomplish the installation. There were some questions about what they were allowed to do and not allowed to do -- none of which were presented at the time of purchase or prior to their arrival. But, to their credit, they resolved any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No leaks!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job, making sure that the water line was secure and not leaking. Refrigerator was installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery Went Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the delivery team!! They took great pride in respect for new refrigerator delivery and setup. Went through settings and answered all of my questions. Followed Covid-19 guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator was installed properly, set up, he explained to me what I needed to do if I needed to make any changes

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal. Perfect size, deep with self basket. Love the inside light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent team of installers. Very careful and thorough. Also explained basic operations. Could not have been better and were very good about communicating delivery time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot be Best Buy geek squad and prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A plus Best Buy has the best team and products I’m very pleased with everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great men for a big job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind , efficient, friendly service. Thirty minutes to remove old fridge & install new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fantastic! Very professional and knowledgeable.

    I would recommend this to a friend