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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27394 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 27,394 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to happen in the Laundry World. LG is winning

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely professionally awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the local Best Buy installation guys. They were able to move me forward in order to avoid a major ice storm. I have used them for the last 4 major appliances and plan to again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Installation was timely and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that delivered and installed the appliance were careful and made sure to check everything for leaks and proper operation. They also took the time to cover all of the features of the ice maker and filter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lynn

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, install and haul away was all we expected. Driver was on time, neat and cleaned up after delivery. New refrigerator is great and we are happy to have made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stone Cold nailed the delivery. A "10"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy delivery arrived on time and came in to check on the work. They checked on where the kitchen was and measured the doorways. They knew what would be needed and delivered the new refrigerator and removed the old one. The whole time they were friendly and courteouse. The delviery was quick and clean up went smooth. Overall a total "10". Thank you Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick installation n delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation n delivery with no damages or scratches

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Basic Installation - No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery, installation of the new refrigerator was done without a hitch. it was regular business as usual work for the guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    The installation went quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed my refrigerator where great. They had my old refrigerator out and the new one installed quickly. They made sure I was satisfied with the installation before they left answering any questions I had about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very friendly & helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly duo installed my refrigerator.. ( they even needed to take a door off of it's hinges to get it into my house.. ) Very professional & wore masks " covid precautions"..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went the extra mile to ensure it was installed correctly.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    SO far no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . Appears to be working. No problem after first week.Refrigerator was not leveled properly at installation. We'll see after service appt.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    My New freezer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly. The installers were knowledgeable and showed me how to use the freezer/frig. Had masks on and were careful not to bump into anything.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Fridge set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually something I'd do myself, when I had the Best Buy crew deliver and install my fridge, I had them hook up the water line while they were at it. It hasn't leaked, so I'd say that was a successful installation and a worthwhile option.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent brand and great service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator it fit perfectly and roomy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Glad I didn't do it :)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice. They were on time and did a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation team were professional and courteous. They installed my refrigerator in a timely matter without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and cools evenly. Plenty of space for bottles, milk, eggs, and leftovers without looking overstuffed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install went smoothly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install was on-time and professional. Our delivery people were experienced. They brought up our 300+lb refrigerator up a flight of stairs with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator has worked fine. The geek squad installers were very professional and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator is working well and the replacement came in undamaged this time --

    I would recommend this to a friend