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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27227 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 27,227 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love my Kitchen Aid..Would buy again and again!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up was a breeze!! No hassles and was up and running in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hassle free, refrigerator works!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free, on time, friendly guys, refrigerator works after they leave, took materials away. How an install is supposed to work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer or refrigerator-your choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    positive, gentlemen were caring and respectful whom delivered it. units are working great and we have the option to use them as a refrigerator or freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well trained associates

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great associates who are well trained in nearly any challenge a delivery can present. They worked this unit through the tightest of clearances with no damage to the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Install Service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation service. The Installers arrived on time and were very efficient and the installation went perfect. I could use my fridge within a few hours of install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator has worked fine. The geek squad installers were very professional and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to install frig on first trip due to kitchen door being in the way, but was able to easily reschedule and they came back put everything together nicely and moved our old frig to the garage. Nice work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They leveled my freezer, plugged it in and made sure it was working. Great guys

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek and a Perfect Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, well-designed side-by-side refrigerator and freezer are perfect for contemporary kitchen with counter-depth appliances. Not having raised door handles adds extra space between counters and kitchen island.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, everything works water is cold and cubes are good

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very fast and efficient delivery system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy personals got refrigerator in a truck. They had all the equipment to transfer refrigerator to my unit in a very fast and efficient manner. They carried the refrigerator to my unit on 2nd floor and installed it. All this in less than 30 mins. Saved me a ton of hard work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Okay job, with a few kinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was installed by a couple of friendly geek squad guys. They accidentally broke one of the wheels on the unit and tried to schedule a service call to fix it. We had to follow up for this to actually happen. I also had to pull out the unit and tighten the water connector, because it was leaking. The wheel was eventually fixed and the refrigerator now works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the Refrigerator went smooth as silk. Jason was very helpful and showed everything with the operation of the Refrigerator. Love this Refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was super easy. The team sent a link to track my delivery. They showed up exactly at 11am just as the link said. They were quick to move the freezer and no issues. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went flawlessly with install. Way above my head expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Best Buy, removed old fridge, installed new one, works perfectly. Nice guys, too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    No Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no problem with this installation. It is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 3 out of 5 stars

    refrigerator installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was quick and easy...but was almost a "plug and play" since all was needed was to unplug the old one and plug in new one; still not happy with installation and removal fee which should not have been charged

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that did the installation did an excellent job.

    I would recommend this to a friend
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