Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27321 reviews
(27,321 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Last one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of the stainless steel but if it’s that easy to dent I may have second thoughts. It took 3 replacements before we got one that wasn't damaged from were ever they get them.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install, we paid for installation but they did not end up doing it because the line was not long enough. Regardless, my husband figured it out and it took less than 15 minutes to install.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
10 out of 10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fernando was very knowledgeble about my refidgerater and assured me that it was working properly. He and Diego did a great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed with no problems in a professional manner
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GREAT INSTALLERS111
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.INSTALLERS DID A TERRIFIC JOB!!! I WOULD RECOMEND THEM ANY TIME!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
One , Two, this is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Installed refrigerator had glitches, the second time around was terrific
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation done quickly and completely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation team did a careful and professional job of removing old refrigerator and hooking up the waterline to the my new Frigadaire
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Install
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Install Service, They went above and beyond what was needed.
I would recommend this to a friend Rated 4 out of 5 stars
Buy TotalTech: It’s worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. Manufacturer needs to supply better info about the product functions and specifics regarding installation. Due to supply issues, poor quality control, and uninformed installer I had lots of problems with it. Seems to be okay for now- 3 weeks in. Because TotalTech was diligent I finally received a good refrigerator!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery and installation team did a professional job installing the new LG refrigerator in a very tight space in our galley kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service. Thanks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this refrigerator delivery service.
I would recommend this to a friend Rated 4 out of 5 stars
Efficient setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Efficient and friendly pair of workers. They came in - assessed the access - had to remove front door to get refrigerator in - but everything replaced quickly. Did not clean up very well and did not remove any of the tape etc from the refrigerator. The dropdown for rating the individual items did not work - could only get fair to show that is not what I would rate. Using my Apple MacBook
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Thank you for getting it Done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful professional installers! They took precautions and moved the new french door refrigerator in with no issues!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New Fridge Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by Best Buy, removed old fridge, installed new one, works perfectly. Nice guys, too.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Nice and courteous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys did a nice job taking the old one and bringing in the new refrigerator
I would recommend this to a friend Rated 5 out of 5 stars
Installation of Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very professional and nice. We actually had a dent in the first refrigerator that we got and then in 2 days we were able to get a new one; with out any dents :-). They guys were so so nice and accommodating. Definitely would by from Best Buy again.
I would recommend this to a friendRated 5 out of 5 stars
Great service. Easy setup. Highly recommend.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 people worked very efficiently. They measured our home before they took out our fridge and brought the new one in to make sure everything fit. They made sure to be very careful not to make any damage. The set the fridge up and showed me how to use my new fridge. There is a lot of tech involved now. They also took my old fridge. I highly recommend.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great install!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were a cut above any other install experience we have ever had. Great care with everything
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 3 out of 5 stars
refrigerator installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installation was quick and easy...but was almost a "plug and play" since all was needed was to unplug the old one and plug in new one; still not happy with installation and removal fee which should not have been charged
I would recommend this to a friend Rated 4 out of 5 stars
Freezer Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First freezer arrived damaged. 2 nd was fine. Install and removal were fine. I wish you could tighten up your delivery window but I do appreciate that you show me how many deliveries are ahead. Knowing the location of them would help even more
No, I would not recommend this to a friend