Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27394 reviews
(27,394 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Love this freezer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing deal. Perfect size, deep with self basket. Love the inside light.
I would recommend this to a friend Rated 4 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They within the time window we were given. We received several emails and phone calls with status of arrival. They knew how to remove to old unit and bring in the new on We had one issue with the water connection with the old unit. They could not disconnect the old house at the wall. We were able to turn the water off and disconnect at another connection. It took them less than one hour to remove the old and install the new.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, very spacious and very quiet. The installation went great.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Refrigerator Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer connected everything efficiently and rapidly. Within just a few minutes our refrigerator was installed and up and running
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install great dudes very professional and answered any questions we had.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Installation Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a builder and have to coordinate quite a few new appliance installs with my buyers. I have found the Best Buy/ Pacific Sales crews to be very professional. We rarely, if ever, have a call back problem with them.
I would recommend this to a friend Rated 4 out of 5 stars
Good Delivery, but not Installation...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't give 5 stars even though my refrigerator was delivered on time and they were very nice and quick. I was told that it would take a little bit to get ice and how to dispense the water, but they never checked to see if everything was in working order I'm assuming because we can't get water or ice. We are having to try to look it up ourselves since it is the weekend and they don't work on weekends evidently.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job installing the refrigerator. Clean and professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
A good Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator/Freezer Installation was exactly that I need it and the technicians did a good job.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Delivery Service 100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two delivery guys were quick and courteous, and had me up and running in no time. They made the delivery experience really awesome with good conversation in between.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Leveling
Rated 1 out of 5 stars
Totally Worthless. Poor delivery, no installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst "installation" I have ever had. In fact, it was just a poorly done delivery. To start with I did not receive a call the day before confirming delivery, I got a text message just 6 minutes before they arrived. Then when I went outside I saw them unpacking the wrong refrigerator. They put that refrigerator back on the truck and strapped it down with nothing between the metal buckle and the front of the frig. They brought mine inside and then couldn't figure out how to plug it in (childproof outlet). When I got behind the frig to plug it in they suddenly announced they were leaving and that if I had any problems to call it in. The frig had not been leveled, the packing on and inside had not been removed. The frig itself is great, the "installation" was a total worthless joke.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle came and did my delivery as well as installation of my refrigerator and dishwasher. He was wonderful! Very knowledgeable about both items and was in and out in no time flat.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
expected machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good refrigerator, working as I wish, silent and efficient
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent refreshment refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator which we use for our refreshments in the lower level of our home. Wish that it had a light in the freezer but overall it is an excellent appliance for the money.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick and smooth. The technicians handled everything with care.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
no complains
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done professionally ..absouletly no complains
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So easy and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks guys for setting everything up my fridge loooks so nice in my new kitchen
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Refrigerator ice and water hose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator hooked up and working fine as expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Get the Best Buy guys to install your refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation guys were great. They got the job done fast and made sure they cleaned up their mess. Would recommend them.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
exellent installation team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers arrived on time, and had to carry the refrigerator and the old one around the house to find a door wide enough. They worked quickly and did a good job of unpackaging, installation and cleaning up.
I would recommend this to a friend
