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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27332 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 27,332 reviews
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Use the installation service!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick. Was able to get everything installed with the exception of my microwave due to space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality and Professional Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and professional installation of my refrigerator. I think they were in and out in less than 30 minutes. Definitely worth the money spent having it done by professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Head of Household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were respectful and quick. They shared knowledge about the product that was helpful. I would use BB installation in the future because of their expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome delivery/installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guy's called when they were on their way and arrived within the delivery window. Very courteous, completed the installation in a timely fashion, gave proper instructions and cleaned up everything leaving us with a great working refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Plenty of room. Best part is my wife likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did good job...............................................................................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect, All the transaction from the purchase to the installation was amazing, easy and perfectly,. thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job installing the fridge. I love my fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Kudos to our Installers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a great job. Hook up to our existing water was fast. There were no hassles and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smurf.nette

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this together with the fridge. Everything works perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great people. They were nice. They did a good job for the most part. The only issue was the water spill when removing the old fridge which was not really their fault, but they did not clean the water. They kinda just slid the fridge in its place which could have been an issue because I have wood floors. Lucky I pulled the fridge back to check the connections before I started to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. No hassle at all. Installers were considerate and I feel went above and beyond. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service with our installation. There was no problem with our installation. The crew showed up on time and they were very very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy has Very Professional Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers for our new refrigerator were very professional and did a great job. They knew what to do and they carried the refrigerator in to ensure that they did not damage our floors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprise find!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This reasonably-priced store brand refrigerator was my buy of the year!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers did a fantastic job. My home has a challenging entry way but they were still got it in with no damage to the fridge or my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set-up was provided along with excellent professional support from all parties involved. Technical issues were resolved very quickly and with excellent, timely, and very conscientious response from all departments involved. We will remember Best Buy's professional and thoughtful follow-up to all issues we experienced [although some issues were beyond Best Buys' influence but, thankfully all departments were very helpful in their quick and effective resolution]. Great Job! We will remember the expert handling and thoughtful support of all parties involved.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fridge installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was super fast. I had my new fridge delivered and installed. Very happy with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oh my god

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys did an awesome job getting my old fridge out and the new one in. No dolly, just straps. I couldn’t believe it. Super friendly and super efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was on time. The install refrigerator was done without any problems.

    I would recommend this to a friend
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