Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27250 reviews
(27,250 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Head of Household
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two installers were respectful and quick. They shared knowledge about the product that was helpful. I would use BB installation in the future because of their expertise.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they professionally and quickly installed our new refrigerator..they are also knowledgeable in answering our questions about the fridge..they did a great job..thank you for your excellent service.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great installers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both installers were courteous, work cleanly and explained everything they did. They got the job done quickly and were very careful in our home.
I would recommend this to a friend Rated 5 out of 5 stars
Install Team
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys moved quickly and did a great job! I even pulled up after them and they had everything ready to go once I pulled in. Great Group!
I would recommend this to a friend- Cons mentioned:Door alignment
Rated 1 out of 5 stars
poor overall service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took 5 trips to change door. i was told that i needed a part to change door from left to right, which was a lie. i went to home depo and was informed by staff same part works on both sides. finally on fifth visit david from geek squad was able to change door to open on right side. first refrigerator was damaged with 2 dents on door, david was excellant
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quality and Professional Installation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and professional installation of my refrigerator. I think they were in and out in less than 30 minutes. Definitely worth the money spent having it done by professionals.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast Install. Plug in ready to run! Very friendly & Cooperative Staff, answered all my questions!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Above and beyond
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional install went great. Guys were very nice and helped move old fridge to the garage.
I would recommend this to a friend Rated 5 out of 5 stars
Getting a fridge into a small house
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was expertly moved from the front door through the living room and dining room into the kitchen.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator Install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator. Glad we purchased. Installers were great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator we want for the longest great job and sales person give best review and took time with us I love it and delivery great job and thank you .
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Plug and play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just plug and play! No complicated wiring etc.. ready to use, no hassles.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator and microwave are all perfectly installed, so l'm using them without any problems.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator installation (third attempt)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team did a great job. The refrigerator had to be replaced three times due to damage or ice maker not working.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
Use the installation service!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick. Was able to get everything installed with the exception of my microwave due to space.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy being able to shop online is great for me.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for a stainless steel installation kit that was not needed. The installer was honest about this and issued a credit to my account. Installation was quick and easy, and the installer had the refrigerator up and running in a few minutes.
I would recommend this to a friend Rated 5 out of 5 stars
Fridge installed well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge installed well and connected to water supply leak-free. The fridge looks good in my home, the line to connect the ice maker to the water is not leaking, and all is good.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Pete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was outstanding. The installers were completely professional and friendly .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fantastic team.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team that installed this fridge was knowledgable, fast and furious!
I would recommend this to a friend