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Customer reviews

Rating 4.3 out of 5 stars with 27341 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 27,341 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation was smooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was great. They were on time, took the doors off to get the fridge in without damaging anything, and the haul away was done as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Ice Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, all they had to do was unwrap it and plug it in. But they did a great job and were very nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the service I got from the delivery / installation team that brought the refrigerator to my place. They came on time and did the complete work with great efficiency. No issues at all. And everything worked out very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge removal and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who came to install our fridge worked hard, were friendly, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic team.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed this fridge was knowledgable, fast and furious!

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    SO far no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . Appears to be working. No problem after first week.Refrigerator was not leveled properly at installation. We'll see after service appt.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-man crew who came to install the fridge were very professional. They told me step by step what was being done & gave a brief intro to using it when installation was complete. They left everything clean and didnt scratch walls or doors! A+!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Cool 100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and fits perfectly but make sure asked delivery people for fitting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My opinion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working good when was connected and have no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Delivery, but not Installation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give 5 stars even though my refrigerator was delivered on time and they were very nice and quick. I was told that it would take a little bit to get ice and how to dispense the water, but they never checked to see if everything was in working order I'm assuming because we can't get water or ice. We are having to try to look it up ourselves since it is the weekend and they don't work on weekends evidently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Delivery Service 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery guys were quick and courteous, and had me up and running in no time. They made the delivery experience really awesome with good conversation in between.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    The installation went quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed my refrigerator where great. They had my old refrigerator out and the new one installed quickly. They made sure I was satisfied with the installation before they left answering any questions I had about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Samsung installation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job, everything was working correctly. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Everything was great. Installers were very nice and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    The installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much they really had to do as I already had everything ready to plug in and go but they got the huge fridge in quickly and without needing any help from me. They were also super friendly which is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer arrived on time and was delivered in top condition, then installed, checked out for opperation. Good Job.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Fridge set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually something I'd do myself, when I had the Best Buy crew deliver and install my fridge, I had them hook up the water line while they were at it. It hasn't leaked, so I'd say that was a successful installation and a worthwhile option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They within the time window we were given. We received several emails and phone calls with status of arrival. They knew how to remove to old unit and bring in the new on We had one issue with the water connection with the old unit. They could not disconnect the old house at the wall. We were able to turn the water off and disconnect at another connection. It took them less than one hour to remove the old and install the new.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Job; Couldn't Have Been Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew removed the old refrigerator and installed the new one in our second floor apartment in about 20 minutes. The crew was pleasant, helpful, efficient and thorough. Highest rating!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, courteous and efficient. Install of the fridge, waterline kit and removal of the old refrigerator was completed in about 40 minutes. Great job.

    I would recommend this to a friend