Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27393 reviews
(27,393 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did a good job !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very professional and personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an excellent experience with the delivery, the people delivering the refrigerator did a great job. I will purchase from best buy again because of this experience.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
awesome service from installers to svc ctr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome service, bought to replace an older fridge that had become a bit long in the tooth.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Necessary Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was required as part of the installation. It is working well and I don’t expect failure
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation of my new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed my refrigerator were the most professional men. They were great to work with. Took extra care, because my new fridge was delivered during Covid-19
I would recommend this to a friend Rated 5 out of 5 stars
Van
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service. Refrigerator was installed quickly and efficiently. It was level and the ice maker was perfect. No leaks
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smooth transition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went smoothly! They made sure my refrigerator was handled very safely through the doors. They listened to my comments and got the job done efficiently!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Love it! Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this item. Looks small but fits a lot.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Service and Installment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mario and Marlon were great! They were friendly and did the service as great as they could. I liked how they were using their protective gear too because of the virus going around.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The young men that delivered and installed were amazing. They were efficient, professional, and kept things clean.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and efficient job installing my new refrigerator. Arrived timely and made quick work of removing the old refrigerator and installing the new one.
I would recommend this to a friend Rated 5 out of 5 stars
Fast installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick and efficient! Great job and professional service
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is good and works well. I did not notice any issues.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator Installation Without A Hand Cart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two individuals from Pacific Sales delivered the LG 3-door LFCC23596S refrigerator we bought from Best Buy. They arrived promptly on the promised delivery date. They unpacked the refrigerator outside our home and surprisingly hand carried the refrigerator into the house. No handcarts rolling into the house. They removed all taping, set up the shelves, leveled the refrigerator and positioned the refrigerator exactly into it's designated space. After checking out that the refrigerator was operating properly they immediately cleaned-up and remained to assure we were satisfied before leaving.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery dudes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My delivery dudes were awesome! Even though it was the first day on the job for one of them, he did an exceptional job! They had a hard time getting this one in the door (old house) but they did it, and it fits perfect!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent delivery and set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job! These guys were quick to show that this was not thier first rodeo. Set the fridge up and hoked up the water and made sure everything worked!
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Good installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two men got my new machine up and running but forgot to turn the ice maker on , other than that everything is ok.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart…………………………………………………………………………………………………………………..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that did the installation did an excellent job.
I would recommend this to a friend Rated 5 out of 5 stars
Cat Hilger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angel and his team were on time, professional, provided great communication prior to delivery, and downright pleasant to work with.
I would recommend this to a friend