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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27250 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 27,250 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ref Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth installation, no problems encounter during the process

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job, professional, on time and good maners

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was amazing and a very easy process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy install of our new fridge. Best way to have it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put - perfect. On time, no hassle, COVID safety measurements in place and very efficient and quick. Very recommended for replacement installations and minor adaptations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was very quick and professional. They also explained how to use the controls very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No fuss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did all the work. Made the transition from old frig magical.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Noise level

    Rated 2 out of 5 stars

    Training is in order

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is noisier than my old Whirlpool frig The top door for the freezer was not installed right by the delivery people, letting the freezer ice up at the crack between the door and inside the freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator is working well and the replacement came in undamaged this time --

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful delivery and setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of our new refrigerator was very efficient and professional. The men were very polite, helpful, and handled everything perfectly, including taking our old refrigerator out to our garage. We were very happy with the process, and appreciated the friendly, helpful technicians.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CAME DENTED

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 'ready to use'. The refrigerator came with dents in the front, and a defect in the freezer drawer - all very noticeable. We were offered a refund which we refused. Parts to replace the dented sections came a week later. Install was fine. We should have gotten a discount for the condition of the fridge. Also, it comes wrapped in plastic which was taken off outside, so I don't know if it came from the used warehouse. // Parts came and the fridge works. However, it does not have soft-close doors, so be aware of that. Also, there is a light that stays on all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was early/on-time. The installers asked me to inspect the item after they unloaded and before they installed it. They worked quickly & efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here on time, left no mess and everything worked. Better than a 4 not quite a 5 - had to figure out a few things on my own about basic operation of the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Installation Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew that came in was simply amazing. Yerandi and Geraldo were puntual, professional and knowledgeable. Our kitchen requires a tight squeeze to put the appliance in and they knew exactly what to do to make it fit without scratching any walls or cabinets. Super satisfied with this service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. The movers helped with the old refrigerator and helped set up the new one. Explained the process before entering home and everything went well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was done very professionally! No complaints whatsoever, and this is my experience with Best Buy service for years. That’s why we always go back to them for any products we need that they carry!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator, and the installation service was really good !!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. I thought I was never going to find one that would fit in the small space available in my 1969 trailer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional removing old refrigerator and installing new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and thorough installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely patient and professional with the installation process They left no stone unturned and setup each facet of the refrigerator, ensuring that the Smart Things app was installed, and that we were aware on how to operate all special features.

    I would recommend this to a friend