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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27250 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 27,250 reviews
  • Rated 5 out of 5 stars

    Magnificent Delivery and Setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Awesome. True professionalism. I purchased a new refrigerator that needed to have both door handles removed as well as the freezers door removed in order that the appliance be delivered into my home. The refrigerator doors [all three of them] were removed with such expertise and no scratches. Delivery was perfect and set up of our new refrigerator was amazing. No hiccups and I’m so very happy for the great service that we received. We are happy campers with the install and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Guy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that showed up to deliver and install the fridge were great! They showed up on time, were courteous, and got the fridge installed quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best place to go for new appmiances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived at the beginning of the estimated time range and were extremely fast. Everything was cleaned up and I had a beautiful ew stove and microwave installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get install service & haul-away of the old unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The techs were very careful, respectful, and experienced. The install went smoothly and they were able to take our old fridge out and install the new one in less than 30 minutes. I would HIGHLY recommend getting the install and haul-away service. It saves you all the hassle of doing either yourself while saving loads of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They went above & Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job, guiding the refrigerator into our 1940's house which is not an open space area. Removed our old refrigerator and hooked up our water line. These guys were great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge! I have an odd shaped house which made install difficult, but Anthony and Tim were miracle workers. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men worked quickly and were professional and courteous. They explained the item to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate installation. Did not like that they left without removing all the styrofoam packaging inside the refrigerator, or left the plastic protective wrap on most of the refrigerator. These guys did what I consider the most basic of delivery. They did not show the same outgoing personality and enthusiasm that I have gotten accustomed to from Best Buy Delivery Personnel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely positively love this refrigerator. It has been outstanding from day one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I purchased full applicances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Team and knowledgeable had two different teams to come out for the water installation as well as the additional appliances i purchased. both were professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, installation quick no hassles defrosting as said it will

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation was smooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was great. They were on time, took the doors off to get the fridge in without damaging anything, and the haul away was done as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation went smoothly. They had to bring the refrigerator up to the second floor, which was a challenge, but they worked through it.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Easy and Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered the fridge connected the water line without and issues. It didn't cost us anything which is always a good thing. Make sure you run a few liters of water through the line first before you use it or drink any of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to track the truck as it is on the way to your house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional yet personable delivery and installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and satisfied with the service provided by Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly and professional the frig is great just what I was looking for the delivery team was on time as promised that is always good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did nice job, very professional and friendly and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with installation...they texted 30 min before arriving, were on time, left area clean..took away old fridge.

    I would recommend this to a friend