Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27341 reviews
(27,341 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Delivery of New Refrigerator with Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Abner and his partner were on time. The old refrigerator was removed and the new refrigerator were installed within a very, very short time. The quality of service is impeccable. Their presence gave me the confidence I could trust their competence i.e., the effective and efficient operation.
I would recommend this to a friendRated 5 out of 5 stars
check FREE installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every refrigerator purchase should include installation. Why is it an option? It was unboxed, the front door was removed, it was carried into position and connected for service, and then leveled. The front door was reinstalled. My old refrigerator was carried into the garage and the new box taken away. All DONE. The ad is confusing to say free installation for $29.99. It was free by using my existing water line. Check for FREE installation.
I would recommend this to a friendRated 4 out of 5 stars
4 time delivery
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 4 deliveries to get a good refrigerator delivered. The first was dented and had tape all over it. The second the icemaker didn't work, the third the back of the box was crushed. Finally the 4th was perfect.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple trucks arrived at my home. they came on time. they did the work quickly .and they were done. Thanks.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Refrigerator delivery and installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional installation process. The two guys who installed worked fast and were very polite!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
refrigerator installation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is an easy installation compare to other appliances. Basically, it just moves in, plugs the outlet, and connects the waterline. I am happy with their workmanship.
I would recommend this to a friend - Cons mentioned:Physical damage
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have the refrigerator about a month. So far so good. There was a scratch on left side of the fridge. Supposed to receive a $150.00 gift card, but nothing yet.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is good and works well. I did not notice any issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, installation quick no hassles defrosting as said it will
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product. Total service at home. Recomended
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time and very efficient. Took the old fridge and cared for not hitting anything. Answered all my questions
I would recommend this to a friend Rated 5 out of 5 stars
Perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced all the appliances in my kitchen with these GE slate finishes. They are wonderful and don't leave fingerprints like stainless, but look wonderful and expensive. The install kit was easy to install and didn't leak at all.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY PROFESSIONAL INSTALLATION PROCESS. Quick and easily accomplished. Love this refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest installation ever. Very clean installation.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product and satisfied with the service provided by Best Buy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Service was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that came out to install our fridge was great, carrying the behemoth up a flight of stairs and navigating a tight turn. The fridge was connected to the existing waterline within minutes and everything is working great.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing Installation Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew that came in was simply amazing. Yerandi and Geraldo were puntual, professional and knowledgeable. Our kitchen requires a tight squeeze to put the appliance in and they knew exactly what to do to make it fit without scratching any walls or cabinets. Super satisfied with this service!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were very efficient and courteous. We really appreciated the time they took to make sure refrigerator was level, water was hooked up and we were happy with it.
I would recommend this to a friend Rated 4 out of 5 stars
My Tech support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great the tech was nice knowledgeable even though we had issues with the previous Tech this gentleman was very good and I appreciate him taking the time to explain what the product does he was very good I appreciate you guys he's an asset to you as you see I purchase a lot of stuff from major appliances to electronics to a Apple watch everything we appreciate Best Buy
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fast and easy installation!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy and professional installation. Was on time and explained everything to me before complete.
I would recommend this to a friend