Customer Ratings & Reviews

This was a seamless Installation, it is quite professional on time service and it was a good experience

Came on time and installed stove with good efficiency. Installers was experienced and very curious. Left home clean of debris from installation. I was very pleased.

Delivery and installation went amazing! So smooth and fast. The delivery guys were very nice.

The two gentlemen that installed the new refrigerator took out the old one very professional and clean answered all of my questions I had for them

You need to buy these along with the Fridge/washer dryer, so there isn't much to know about it. But overall there are no issues seen so far

so far it is working. i had a lot of trouble with the last one.

the guys were great put the refrigerator in quickly and explained everything very well

We were very satisfied with the installation of our new refrigerator. When the men left it was ready to and everything was cleaned up.

My new refrigerator was installed quickly and exactly as I wanted. The Geek squad was professional and very polite. The refrigerator instructions and advice were helpful and all is well with my new appliance.

Zero issues, good customer service skills. I was worried based on other reviews regarding dents/scratches, but my delivery/install was without issue. Fridge delivered on time, is in mint condition, no banging against my house or floor scratching, fridge was leveled, and they made sure to answer all my questions prior to leaving

Very professional installation. Service from Best Buy's Total-Tech team was well equipped to do the job. We're very satisfied.

EASY AND QUICK INSTALLATION, THE CREW WAS VERY ATTENTIVE AND POLITE.

This is the second time purchasing big appliances with best buy and things went well except had a issue with refrigerators and called it in for some work to be done on it. I had originally made appt but had to reshedule an neverreceived a call or text to confirm. They later showed up that day. They worked on refrigerator but could not fix completely so they had me call in to look to getting another refrigerator, but when geek squad so up I received a call prior to visit . On the call I felt like I was being talked out of receiving a new one, when I had guys from previous visit to call in it because it maybe a manufacture defec, but notes were never made they had no idea why I was looking to receive a new one. I felt under minded and not very happy with whole issue. In the end I was never looking to receive a new one just to receive and was thinking ahead to what may happen if not taken care of issue now, before I was withoutt with a broken refrigerator and had to dish out more money., because of the failure a of customer service inadequaties from delivery to end.

Great crew, quick and everything worked perfectly. Also, provided a good primer on refrigerator operation.

Best Buy was great with my purchase and following up on my installation. I purchased a refrigerator and live it!!

Guys were prompt, quick and helpful. No issues moving my old fridge downstairs.

this service to hook up the kit to existing waterline is great service. although the installation is relatively easy, having the professional installation done removes any doubts of doing it right.

Apprentice technician was in charge of setting up appliance while lead tech worked on reversing swing of dryer door. All good but refrigerator was left on rollers so when I access it, it rolls towards me.

Very knowledgeable and professional installation service.

Pretty fast installation once they got the fridge in the house.