Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator . Perfect size. The two freezer sides with separate doors are a good feature. The only drawback is no water filter.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great install service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and install service was great. They brought the fridge in with a strap so they didn't have to roll it on our wood floor. Nice work!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was done very professionally and without any issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator works like it supposed to, and it seems to be a good refrigerator
I would recommend this to a friend Rated 5 out of 5 stars
The best movers out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we originally purchased a fridge and the movers came and said it wouldn't fit. They took pics with the measuring tape not against the wall to justify not moving it. We had to wait 2 more weeks to get same.fridge delivered. The.second crew was great. Got the fridge in without even removing the doors. The first crew sucked. Your sales rep said the first crew quit or got fired. He probably lied to us just to get us to recommit to purchasing. The second crew saved your reputation with me. I've been a customer for a very long time and was disappointed with the first experience.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had amazing professional people do such a great job installing my refrigerator. Had water and ice going in no time.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying how quiet my refrigerator is. It seems to have more space than my old one, also.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Fast
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great team to installed product fast and good thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Very quite and lt looks very cool.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giovani and Chris came home on time and romved old one and installed new one very profesionally. Thumbs up!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
IG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and the only thing I did not like was the amount of ice the refrigerator holds. Overall good pick
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, pleasant delivery and set up a fridge
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
refrigerator install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was quick efficient and very polite and works great
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered and installed professionally. My mom was pleased with the delivery and install.
I would recommend this to a friend Rated 4 out of 5 stars
Overall excellent experience.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give these two (2) gents that delivered my refrigerator a 5 star but they departed without giving basic instructions (slight language barrier) or making adjustments that are now required (door swings wildly). They were timely, disposed of packaging outside residence and were careful and considerate. They were professional and considerate.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Service team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient delivery team. They removed the old refrigerator and installed the new one in 20 minutes. Kind and courteous.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great & Comfortable installation. The guys made it look so easy, and left everything ready to go.
I would recommend this to a friend Rated 5 out of 5 stars
Smooth Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that came out to connect the refrigerator and haul away the old one were very professional and helpful. They took care when bringing the refrigerator in and out. They showed me where everything was, installed water filter, connected everything, and then made sure water was flowing before they left. They indicated to me that I needed to drain the system of several gallons over the next few hours to flush out any impurities.
I would recommend this to a friend- Cons mentioned:Leveling
Rated 4 out of 5 stars
very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional service, fast, the only reason not to do 5 stars is they missed the level on the fridge
I would recommend this to a friend Rated 3 out of 5 stars
Damage on install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install technicians were friendly and worked hard however they damaged the unit and it is scheduled to be replaced next week. Best Buy sent another tech out to (we thought) to assess the damage which they were not capable of doing. We contacted Best Buy and just arranged for a full replacement. Best Buy did honor the replacement guarantee and hopefully will be better on the second installation. I have wasted more than two months since the initial order and the upcoming replacement. I feel all of the issues could have been avoided had the first unit been installed properly by certified installers.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Install of freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were fast. Made sure everything worked and showed me features of the product. Very friendly.
I would recommend this to a friend
