Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27347 reviews
(27,347 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great service by best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this service to hook up the kit to existing waterline is great service. although the installation is relatively easy, having the professional installation done removes any doubts of doing it right.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Teck Crew !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were prompt, careful and set up unit right where I wanted it. They also went over features and operation. Great service !
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
LG Fridge Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New LG Refrigerator/Freezer was installed quickly and without incident.
I would recommend this to a friend - Cons mentioned:Leveling
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some one else do the water line hook up. I would have liked them yolevel the refrigerator They were very good at removing the old one and brining in the new one. I had hoped to get the installers balance...now it is full and difficult to adjust
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentlemen did a fantastic job with delivery and installation of my new fridge. They took great care to not ding, dent or scratch anything, hooked it up well and tested the product before leaving my house.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Luv It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv this frig. I waited a month to see how I liked it before writing a review. I would purchase it again!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Insignia review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge.works fine doors fixed.good money for the value
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful wonderful wonderful! From salesperson John Mele to delivery to actually working, I’m grilled with my Samsung refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator Installation went very well. Guys arrived on time, installed the new refrigerator and took away the old one
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thoroughly impressed with professionalism, courtesy, and efficiency of the delivery and installation through BestBuy. The service was executed exactly as a consumer would expect and hope for.
I would recommend this to a friend Rated 5 out of 5 stars
Save your back, these guys are a bargain.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys did a great job, hands down. They were on time and fast. not a scratch or dent on the new unit. The price is really a bargain when you think about removing the old unit from 2006 and taking all the packing materials. It was well worth it. Save your back and don't scratch up a friends truck.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new fridge and they installed it quickly. Even took away my old fridge (for a small fee), but completely worth it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new refrigerator was installed quickly and exactly as I wanted. The Geek squad was professional and very polite. The refrigerator instructions and advice were helpful and all is well with my new appliance.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung refrigerador
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with refrigerator. Installed and excellent service since purchase
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great & Comfortable installation. The guys made it look so easy, and left everything ready to go.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
I like this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Installation and Connection to Existing Waterline or No Waterline Needed
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
On Time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install went smoothly. Delivery was during the time window I was given.
I would recommend this to a friend Rated 4 out of 5 stars
Delivery Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, damage was done to both the appliance I had delivered (refrigerator) and my home Upon delivery. I will say that the personal were extremely helpful (pointed out the damage, took pictures, and gave me the number for claims department) and I already have an appointment to have a new refrigerator delivered. My hope is that more damage isn’t done with the next delivery!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Samsung fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, happy with it so far. Very nice, useful and works well.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Imran
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Done it with great care and expertise no mess and quick
I would recommend this to a friend