Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27348 reviews
(27,348 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Fridge Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen that installed our fridge did so quickly and easily. They also moved our old fridge into the garage. Everything was done quickly and efficiently.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great professional service, on time and fast and easy installation, everything working great!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
No leaks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy install. Fridge works like it should.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional team of installers
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy crew did a great job installing our fridge. Very professional and courteous.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fantastic delivery and install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend Best Buy delivery/installers. They handled the delivery extremely well and made sure the install was perfect!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Installation
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer was installed and ready to go. I have had no problems with the installation at all.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator. It works great. Very satisfying
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
CB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, courteous, attention to detail. The Best!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install was very quick and simple. No issues at all
I would recommend this to a friend - Cons mentioned:Physical damage
Rated 5 out of 5 stars
Installation of Samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great and easy to work with. They found a dent in the fridge and brought it to my attention and started the process of making it right.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent crew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew was prompt and professional. They also picked up prior fridge
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Great and friendly service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and friendly. Installing requires a new water line and connecting it to existing water main - easy enough to do oneself but I appreciate having the connection guaranteed by a professional.
I would recommend this to a friend Rated 5 out of 5 stars
Great guys
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The father/son team were great. They were fast and prompt. They moved the freezer and installed the ha dle. The covid 19 experience left a bitter taste with the company. First my delivery date was moved a whole month later. I couldn't get it installed. It was left on my front porch. For health reasons, I had to reschedule. Two of your employees were wonderful. The third man I spoke with over the phone was rude and nasty. Had no coustomer service skill and lacked training. But if it weren't for the guys doing delivery, I would consider taking my business elsewhere in the future.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great install!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick and made little mess. It was a painless process.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Nice install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came a little late but installed refrigerator and hooked up water line. No complaints. Only thing they didn’t do was adjust the door on the fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were extremely polite and experienced! They were clean and knowledgeable about how to get the fridge into my house without any damage.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Good I would have expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did not get an ice maker. So, we did not need to connect to an existing water source.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Pleased with install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removal of the old one and installation of the new one went smoothly. Nice friendly installer. Knew his stuff!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thry did a great job. Every time ive had bestbuy for installs never had a problem. Crew has always been very helpful and accomadating
I would recommend this to a friend Rated 5 out of 5 stars
Best guys you can trust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were so helpful and quick , i would totally oay again for installation
I would recommend this to a friend