Customer Ratings & Reviews

Glad I got the delivery and install. Received it pretty quick. They let you pick a day you want it delivered. Make sure to move the old fridge or appliance out of the way and clean up the area before they get there. They are not allowed to touch the old appliances.

Excellent team that delivered, installed and reviewed the characteristics of the product.

The installers were quick and reviewed everything with us. They showed up when they said they would.

Everything with installed, connected and ready to use when the technician was done. Well done!

The mechanics came and drop it off and even helped carried it in the house! Super job and helping to carry in and installing! Didn’t buy ice maker- but it was wonderful!

Fits perfectly after measuring correctly. So far so good

Very pleased with our selection of this Samsung refrigerator. It is everything that we wanted and has performed up to expectations.

Great guys they know their job very good very polite

Installation was a seemless process. The technician made sure the refrigerator was installed properly and was working correctly.

Great installation! Fast, efficient, friendly, running Great!

The guys were super professional when coming into my home. They were quick and efficient took the old appliance with no issue.

I love my new French Door refrigerator! It has so much room! I couldn’t be happier. It’s quiet too.

They were quick and efficient, knew what they were doing.

Did not square unit up right. Had to redo it. Its level both ways now. Modern refrigerators do not have adjustable back wheels. So if the back is not level, you HAVE to shim it!

It’s a fridge, it works. The issues I had was geek squad. They were supposed to deliver and install fridge. The first guy showed up in the morning without fridge and scared my wife. He gave number to call him as I wasn’t home. He didn’t answer the phone. Another crew showed up but said they couldn’t install it because they didn’t have the tools. I thought that was there job. I had to drive to Best Buy 3 days in a row to try to get my fridge and have it installed. 2 of the times were at night. I have poor vision at night and this was dangerous for me. Both of the crews that showed up made promises they did not keep. I finally was able to get people to come out to install it after the third day trying. At least 6 people showed up. Overkill? Their “installation was plugging in the fridge. That’s it. They would plug the water line from the old fridge. I had to drive to Lowe’s and pay only $5 for a plug. I cut the line and put in plug. Took like 2 minutes. They are telling me they can’t do that? They left me with a situation where we couldn’t use water. I gave a 3 year old autistic son who needs certain things. Water and a fridge are certainly among them. If you want them to install a surround sound system, will they not do it because they aren’t electricians? The fridge itself is ok, but don’t expect much from the geek squad, they are terrible. I will never buy an appliance from them again.

The guys who delivered my refrigerator where very fast and efficient . They moved my old fridge to the garage and installed the new one in its place. Couldn't be more happier..

Install was quick and easy. Well worth buying the total tech membership.

Great job from the service department at Best Buy on everything from delivering of our products to installation of them and very happy with our purchases.

Delivery and install went smooth, installers were friendly and very informative.

Best buy team delivered the product, installed very quickly and very helpful and explained the provided quick guide.