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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27348 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 27,348 reviews
  • Rated 5 out of 5 stars

    Driver/installers rescued a bad situation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite our careful and explicit instructions at the time of purchase, our new refrigerator was mistakenly brought to our home, instead of our rural cabin as intended. The delivery guys re-arranged their schedule to bring the unit to its proper location, deep in South Dakota's Black Hills. They were friendly, efficient and good-humored despite the inconvenience to which they had been put by store personnel. Instead of being angry, as the day began, by afternoon we were very pleased by this above-and-beyond service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing my new refrigerator. I love it! It is delightful to have my old refrigerator replaced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best add ons you could ever have. Had to have them. So it was good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Randy Clark, Treasurer Clark County Optimist Boys

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our refrigerator was excellent and appreciated. This service is one of the reasons I buy on-line from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered the refrigerator did a good job setting it up and connecting to the water supply. I did have to level the doors but the owners manual gave good procedures for that task.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who install and dilever they so nice and fast mover

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 4 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the water line and all is well. Not sure what to really review. The installers were friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrig installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical moved the refrigerator in place, installed the water line and energized the unit. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed correctly and on time delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery if New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an outstanding job. Taking our old fridge, and hooking up the new fridge. They were great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Refrigerators hooked up and works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerators hooked up and ready to go. It does work. However, he did take out the card that had my cereal and model number on it to submit my warranty, which is kind of sketchy. Good thing it's on the refrigerator itself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and on time. We live in a townhouse and the delivery guys did a great job of not damaging or scuffing any walls.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for the price with plenty of room if you are organized.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers new just what had to be done and had no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality installation team, on time and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Techs knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how quickly the job was done! The installer came in asked me a couple questions about the water line location and was done and gone in less then half a hour, Great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Great for the price, very spacious, plenty of space in the freezer and fridge itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great, no problem !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new waterline connects well to the new refrigerator and works good, no water leak and no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome exactly what I needed for my shop. Customers love being able to grab and go as they need to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Courteous and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation wasn't the easiest having the haul up a steep and long ramp. The crew did it with ease and took great care with my wood floors. I would completely recommend them.

    I would recommend this to a friend