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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 27,392 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    no complaints here

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, kept me informed days ahead and day of installation, in and out in about 30 minutes, fabulous job and very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to start off by saying how pleased/ surprised I was with the care and attention in installing our new fridge. I couldn’t be happier with there professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well this time. This was a 2nd delivery due to the fact that my original refrigerator was delivered damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was fine The installers were awesome The communication for delivery was the worst experience we have ever had.. even though we were present when installation date was set...the 3rd party delivery folks were really never alerted...we waited and no refrigerator arrived. Had to haggle to get delivery. We won’t purchase from Best Buy again!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrig Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrig was installed correctly and is in the garage. No water supply was desired in this location. New refrig is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was to install our second refrigerator that we purchased. The installers were professional and quick. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys did a great job. They were very kind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed correctly and on time delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job quick and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 5 out of 5 stars

    Installers are very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers forgot to level the refrigerator and briefly explained the operation. The designs of the refrigerator is self explanatory on how to operate the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and Efficient Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Efficient Installation. The installation guys was knowledge and had a friendly attitude.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad always outperforms

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another successful installation by Geek Squad! Would not have done this myself. Excellent work and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My refrigerator nightmare

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 4 times for Best Buy to come to my home to get a refrigerator they fit and didn’t get damaged by delivery people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was installed well and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its offered

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a free service provided. Nice to have, one less thing to worry about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with some room to improve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They left the shelves, drawers and inside wrap to be done by me. Would have been nice if they had set up the shelves and drawers or asked me if I wanted this to be done or not. I needed to turn off the ice maker later. It was in a garage without water hookup so I expected that the installers would have done this when setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    refrigerator nevera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. What I was expecting, so far. Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST BUY IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is absolutely the best service provider. I purchased a beautiful Maytag Refrigerator and they installed it perfectly. Have no issues even after 18 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Worked fast. The old fridge was moved to a new place and the new one moved in and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love General Electric! It was just a basic model, but it runs great and hopefully it'll last for many many years to come.

    I would recommend this to a friend