Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27348 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 27,348 reviews
  • Rated 5 out of 5 stars

    New Refrigerator with ice maker install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy's installation team is the best! From arrangements at purchase to the frequent contact from the Geek Squad schedulers, they kept us in the loop through trying weather conditions. The great service continued from the time their truck arrived. The in-home installers are knowledgeable, courteous and quick workers. All that was left when they were done, in under 20 minutes, was a beautiful Refrigerator with icemaker plumbed and ready to go, perfectly installed including a quick demonstration of its features. My thanks and appreciation to everyone on the BestBuy team! They are an important asset to Rapid City, SD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan and his helper were phenominal and went above and beyond to ensure my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent Best Buy Installation Team

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy team delivered the product, installed very quickly and very helpful and explained the provided quick guide.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice and had no damage. Everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team did a great job. Friendly and conscientious. Took their time to deliver and install it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They did an excellent job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed my new refrigerator and water lines did an an excellent job. It was all in working order and unpacked before they left. They even took out the packing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good work

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with installation. Happy with service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that came were very professional and friendly. They were wearing masks and took away and hooked up our fridge with ease and quickness

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    made it fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers hooked up new filter and it works. They forgot to level refrigerator, but that is an easy fix.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Was Concerned About Existing Plastic Line

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just put on a copper adapter on the plastic line because the salesperson at the store told me that the installers can only connect to copper. Installation was a piece of cake.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was installed, connected and ready to use without any problems and is working properly

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Well done, clean install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen arrived, removed an existing failed refrigerator, brought in the new unit and installed it. Everything was done very cleanly, timely and professionally. Was quite pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install simple. The refrigerator was connected with no complications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smooth install

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was smooth. had no issues, and the guys were really nice and super careful with my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the refrigerator water supply was excellent. They completed the work quickly, ran into no problems and never let any water spill on anything - no leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    GPS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job installing our new fridge and water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very well done, personnel was fast and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super delivery team

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Quick, on time and professional. Best team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Notch Refrigerator! 3 doors, stainless steel with smudge resistance finish. Beautiful shelving that enables easy clean line organization. Love this statement piece! The freezer compartment is beautifully divided and sectioned out which makes it easy to separate groceries into different categories and also easy to find what you need when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who knows. o_0

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of a water line my house already has so you don’t have to worry about doing one yourself. Or saying I need to purchase more hose kits. In the end I have a water line hose that was already waiting to be connected that I had to cut the main water valve off to my house and then go cut it on myself because the cut off valve was behind the dishwasher! Good thing I know where the main valve is, lol! So this review is weird cause I have no idea what to say! We had a water line already there! Thank you

    I would recommend this to a friend