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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 27,392 reviews
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Waterline Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people know exactly what they are doing and it's a quick connection! So efficient and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on a day that it was in the 90's the guys were very good at bring in ,and hooking up and taking out old ref. great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave you only a three star because, although the delivery men were excellent and extremely nice, they couldn’t install the refrigerator because it was damaged. Since it was delivered on a Saturday, we had to wait till Monday to try an contact Best Buy. It took several days to get through to a real person, who unfortunately spoke very poor English and was located in Panama! We decided to keep the refrigerator after negotiating a deduction in the price. We rescheduled an appointment tho have the refrigerator installed in our new home, because we had the delivery men leave it in the great room, during the negotiation period. The installers never showed up nor did they call to let us know! Very poor customer service. Our contractor who has an engineering degree, installed it for us because we got tired of calling and being on hold for 30-40 minutes, only to be disconnected without ever having talked to anyone! As I said, very poor customer service! V Staton

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This entire process was simple and the team who came were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install simple. The refrigerator was connected with no complications.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Outstanding Techs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Techs did the install of our new Fridge. They were on time, courteous, competent, and quick. They get an A+ from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker made sure the fridge was properly aligned and even.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly installation crew. Did the job for our new fridge on time and well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very careful in removing our old fridge, putting it the garage for us, and bringing in the new fridge. They had to remove our front door to get the new fridge in the house. They were thorough and did double duty in installing our new dryer also. The only complaint is that later we found some Styrofoam left inside the fridge in the drawer tracks that were squeaking. They were very coureous and clean and patient with our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. No hassle at all. Installers were considerate and I feel went above and beyond. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second installation. Seems to be working just fine

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    Refrigerator installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had best buy install our fridge and they took good care not to scratch it when bringing it into the house. The installation went quickly without any hitches. The one thing they did not do was check to make sure the fridge was level. When I put a bottle of wine on the top shelf it rolled to the middle of the shelf. We then had to level it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Professional and instant service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and instant service, Never felt installing refrigerators would be this simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smoothly and was working perfectly when they were done! No muss no fuss, great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything very fast and taking care of the products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Supplies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was amazing. Delivery crew were careful and professional. Great job installing and providing quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great on time . Service was great..would recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker line installers had no problems connecting to the water line. I had a plumber come and install a new connection before my new refrigerator came.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation geek squad professionals have been very good at delivery and setup in any part of the house the appliance needs to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very quick and efficient. They installed everything and made sure it worked.

    I would recommend this to a friend