Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27348 reviews
(27,348 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
LG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were prompt. Professional. And did a good job with the instillation. They thanked me for buying at Best Buy.
I would recommend this to a friend Rated 3 out of 5 stars
Arreola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new refrigerator.. Problem is that the folks just came out and took it out of the Styrofoam box placed the handles and left their trash behind and best buy had the nerve to still charge me. They said that they would take the trash but failed to do so. My payments are 59.00 per month for 18 months but I just received a email saying my next payment would be 89.00. Not liking this one bit!!! I went to the store to make sure that I made a payment prior to the due date, they couldn't help me @ customer Service set up my payment using my app for BESTBUY. Help me help YOU
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator install was done with care, including bringing in the new fridge and no marks on my wood floors.
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator installation not satisfactory!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer acknowledges that connecting the refrigerator to the existing waterline is not in the installation kit plan. And that it is the consumer responsibility to install the water line.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Courteous, professional and on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old fridge was hauled out and the new was one installed quickly and with care. Friendly delivery/installation techs. The tech even gave me a few pointers before leaving.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
New frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful frig...fit perfectly..counter depth love interior
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 4 out of 5 stars
Installation of waterline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys did A great job installing the existing waterline to the new refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Super helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They moved my new fridge in and my old to the garage. They were veey helpful and provided extra information
I would recommend this to a friend Rated 5 out of 5 stars
Perfect job.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a really good job and they really took care of it when they bring it.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The refrigeration installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigeration installation is worth every penny. Let them do all the heavy lifting.
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely professional and helpful! Friendly and thorough. Went above and beyond
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 4 out of 5 stars
Refrigerator installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed the new refrigerator and water line.
I would recommend this to a friend Rated 5 out of 5 stars
J- Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Customer Service the team did an outstanding job.
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Not Bad for free delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.instalation was quick and efficent. If you want the doors reversed they will not do it unless you put it in the delivery notes.
I would recommend this to a friend Rated 4 out of 5 stars
Late
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They called an hour before arrival but they actually came almost 2 1/2 hours late. Maybe is traffic or whatever but it woul be nice if we were notified sonwe can adjust ourbschedule as well. Delivery and set-up was a breeze, they plugged it in and checked everything was working fine and that the fridge was level to the ground before they left.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems to report. Works as expected! No leaks, no sign of rust. Dishwasher is running well and getting dishes clean, and we needed this part to make that happen. Couldn't be happier!
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 4 out of 5 stars
Easy connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation took only a few minutes. Installer provided instruction on how to use water/ice dispenser.
I would recommend this to a friend - Pros mentioned:Water line connection
Rated 5 out of 5 stars
Best Buy's delivery/installation people are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a copper waterline for our previous refrigerator which the installer disconnected and reconnected to our new frig. I had a bucket and towel nearby, but not a drop of water was spilled!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
worked as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it worked as expected, needed for new refrigerator to hook up water
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Protection plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great services. Geek Squad and tech support is worth the money
I would recommend this to a friend