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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27348 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 27,348 reviews
  • Rated 4 out of 5 stars

    Good work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation guys did a very good job. They delivered it when they said they would and they knew what they were doing. They were very helpful, too, as they knew a lot about the product. My only complaint is that they didn't completely clean up before they left. I consider this to be a minor complaint. Overall I was very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Worked fast. The old fridge was moved to a new place and the new one moved in and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, kind and efficient. The team did an outstanding job. Prompt, informative and courteous.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice but very noisy it very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice. The delivery and installation was great. However, I can’t give it 5 stars because of noise that motor make. It’s so annoying and noisy sometimes it wakes me up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice New fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l like the look of the fridge very much and I like the fridge space very much and I love how quiet it runs compared to my old fridge. The freezer part could be a bit larger for my liking and the freezer shelves in the door would be better with full fronts on them as smaller things slip out of the slotted fronts. The Guys that delivered it were great. Thanks a lot Eli and Santiago, you were fun and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well this time. This was a 2nd delivery due to the fact that my original refrigerator was delivered damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered my refrigerator where very fast and efficient . They moved my old fridge to the garage and installed the new one in its place. Couldn't be more happier..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd product I've had installed by Best Buys recommendation. Every time, they have been on time or early, they had product knowledge and worked efficiently!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator installation went great! Delivery men were prompt & fast!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Quick installation by tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by tech was fast and easy. Tech was also very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very careful in removing our old fridge, putting it the garage for us, and bringing in the new fridge. They had to remove our front door to get the new fridge in the house. They were thorough and did double duty in installing our new dryer also. The only complaint is that later we found some Styrofoam left inside the fridge in the drawer tracks that were squeaking. They were very coureous and clean and patient with our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chest freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people and professional The replacement chest freezer works good now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of installation and haul away of the old refrigerator. Everything was checked for proper operation before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator. It is a good refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the install, very fast and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good review First was not working correctly no water or ice in the refrigerator, They send another and is perfectly working!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t completely set up the refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not remove all the stickers and tape from the inside of the refrigerator. They did not explain any kind of features or details regarding the operation of the refrigerator. They seem to be in a big hurry. Even though I gave them a tip to make sure everything was correct.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    CAME DENTED

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 'ready to use'. The refrigerator came with dents in the front, and a defect in the freezer drawer - all very noticeable. We were offered a refund which we refused. Parts to replace the dented sections came a week later. Install was fine. We should have gotten a discount for the condition of the fridge. Also, it comes wrapped in plastic which was taken off outside, so I don't know if it came from the used warehouse. // Parts came and the fridge works. However, it does not have soft-close doors, so be aware of that. Also, there is a light that stays on all the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good with some room to improve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They left the shelves, drawers and inside wrap to be done by me. Would have been nice if they had set up the shelves and drawers or asked me if I wanted this to be done or not. I needed to turn off the ice maker later. It was in a garage without water hookup so I expected that the installers would have done this when setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men worked quickly and were professional and courteous. They explained the item to me.

    I would recommend this to a friend