Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 27392 reviews
(27,392 customer reviews)Rating by feature
- Service4.3
Rating 4.3 out of 5 stars
- Professionalism4.4
Rating 4.4 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Tech Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The techs came in delivered the refrigerator, installed it properly and did so in perfect timing.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
nice job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.guys did a great job hooking up the water line. they leveled the fridge installed all the shelves and they even wiped it down with stainless stell cleaner.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation crew were professional and prompt in installing refrigerator. Outstanding!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Duo Team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was well put together in no time. A job well done.
I would recommend this to a friend - Cons mentioned:Leveling
Rated 3 out of 5 stars
They connected the water line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took the old refrigerator out and disconnected the water line. When they brought the new refrigerator they hook the refrigerator to the existing water line and said the old line should be replace which is a lie. I was a service teck before I retired and the line was the correct material! They did not level the refrigerator. Bad Bad
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great delivery and set up!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job of installing our new refrigerator. No problems. Everything went as expected.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working out well. Wasn't sure about the chill drawer or bottom freezer, but glad now that I chose it. Good product.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great look
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of this and this was an okay purchase.
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 1 out of 5 stars
WORST EXPERIENCE EVER - DO NOT BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever and very frustrating. Installers had to remove the doors off to get the fridge into the house (we were told by Best Buy this shouldn't be an issue). When they put the doors back on, they were crooked and the doors did not close properly. Also the "slam resistant" doors are "not possible." Geek Squad came out to check the doors and said we needed to order new parts - on a brand new fridge that was only 4 days old. We decided to do an even exchange. Next installers showed up, never took the new fridge off the truck, saw the old fridge, took our tools and said that Best Buy would be calling us. We thought they had to get something from the truck - THEY LEFT WITH THE TOOLS that came with the fridge. I've spoken with at least 9 people to complain about the horrible job - and THEY ALL LIE. We were told our floor was not even which is why the fridge doors were crooked - what?!?! Then we were told the reason they left was because there were too many hoses coming out of the fridge - um, there was one. And we shut off the water and removed the water hose ourselves...there was nothing they could do. Horrible customer service - they said they'd call us back and they NEVER DID. If I could give negative stars I would. NEVER BUY A FRIDGE FROM BEST BUY.
No, I would not recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Quick installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and courteous staff, installed the fridge quickly
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of our refrigerators took about 15 min. These guys knew what they were doing. They made sure that everything was working properly before leaving my house.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Bosch refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern touches, love this refrigerator, after returning Kitchen Aid and LG!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installed and working!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew did a great job, no fuss, no muss
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Downstairs fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were friendly and knowledgeable about the refrigerator. The delivery and installation was perfect.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
CLEAN WORK
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUPER FAST, THEY PULLED THE DOOR OUT OF THE HOUSE TO MAKE SURE THEY DIDN'T SCRATCH IT, LEVELED IT, ADJUSTED, REALLY GOOD
I would recommend this to a friend - Pros mentioned:Installation speed
Rated 5 out of 5 stars
Hook up new Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job, new Refrigerator help put in place and plug it in
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
professionally done
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took there time done right and no problems with frig in 2 years of ownership
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tools have helped me for what I needed at the time.
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator that saved the day!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and efficient, bright and COLD! Love this new refrigerator!
I would recommend this to a friend- Pros mentioned:Installation speed
Rated 5 out of 5 stars
Great Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and quick. I would certainly use them again.
I would recommend this to a friend