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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 27,392 reviews
  • Rated 5 out of 5 stars

    NEW Fridge!@

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that showed up for the install was great. They were professional and very polite! I want them for the next one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ligonier purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They let us know that they were coming and showed up promptly and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Waterline connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This connector was purchased by me as a necessity for connecting the fridge to our waterline which the technician did. As far as I know everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy breezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery tram did a great job, they were done very quickly with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy as pie to install!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Had a few minor issues with the install but they were able to take care of it no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here on time, left no mess and everything worked. Better than a 4 not quite a 5 - had to figure out a few things on my own about basic operation of the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and efficient. No dents, dings or mis handling. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable service. Installation was done flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation team was on time. They worked quickly and the refrigerator works great. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth. Great service. Very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S Iowa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have any complaints about Rose, she friendly, knows her stuff, is a team player! They had some difficulties bringing in the appliance. She was able to get us help right away and get us a discount on it! 4 stars aren't because of her, the other helper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in getting our new refrigerator hooked up and working. We were very happy with the work they did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation Was Fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed the refrigerator did an excellent job of installing and clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The way to do it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the way to gooooooo. They installed unwrapped and took all the garbage away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very careful with setup and install. Took necessary steps to avoid damaging the appliance, door openings and walls. Made decision to purchase from Best Buy based on delivery and install reputation . Sales associate was extremely helpful also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very competent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very competent, and were very careful moving in the appliances,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator delivery and installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were quick and efficient. They got the job done and were out of the door in less than 30 mins.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge that fit out space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an initial issue with online help about the fridge arriving with a front dent I had to go into my store and they resolved the issue. We like the fridge. As others have said you may have to raise the temp on the fridge a bit to resolve freezing issues. App is great the stainless finish is very finger print resistant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new fridge and this was added to the invoice for the delivery. Fridge did not have an ice maker or water dispenser, so the connection was not performed. The delivery brought the fridge the basement, unboxed, and unwrapped the appliance from plastic. We are still finding pieces of the plastic though on the fridge, but I didn't have to take to the basement, so I'm pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good kit to set up the water line. Seems like good quality.

    I would recommend this to a friend