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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27349 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 27,349 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent delivery and installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done as we requested and team was very careful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Easy as pie to install!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Had a few minor issues with the install but they were able to take care of it no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for contain frozen food, lager capacity for family 6 and up, key lock safety for kid or hidden ice cream for yourself.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Another appliance nightmare

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice but the doors were not installed evenly and it doesn't really fit into the space even though Best Buy came and measured and assured it it would fit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    deb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, easy to use. I would definitlely recommend this for its usefulness.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed my refridgerator were great. They were on time and knowledgeable. The water hookup took minutes even though I didn't have a standard hookup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms watson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would buy it again, love to purchase items at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bespoke installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was great, they worked very well together. Small damage to a soffit, but that's an easy fix. Everything was setup to make sure it worked properly. They even let us inspect the item before bringing the refrigerator into the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation people were professional and quick. We had the fridge installed in less than 30 minutes. Great Job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    All in one kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for my refrigerator install. Installed my fridge in less than 30 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has gone well with this service and we can get water and ice. So everything works making me happy with the services.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were very professional and quick! They couldn't have done a better job maneuvering the very large appliance into the space and hooking it up. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install processs was easy and quick. I felt very comfortable having Best Buy in my space due to the covid process

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was installed and works properly. The employees were very knowledgeable and helpful. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in getting our new refrigerator hooked up and working. We were very happy with the work they did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had a new refrigerator and water line installed by Best Buy technicians. They are always so professional, polite and efficient in their work. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Servicemen were very nice, kept me updated as to delivery time. Installed and working,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys did a great job hooking up the water line. they leveled the fridge installed all the shelves and they even wiped it down with stainless stell cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will connect at a later date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not connect waterline at this time. We expect no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job in a expedited manner with little hassle.

    I would recommend this to a friend