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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27349 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 27,349 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was seamless and professional. Recommend total care!!

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job installing fridge, made sure the lines were properly installed so no new problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good I suffly happy whit this all family like

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the refrigerator went very smoothly. The installers were professional and very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did the job perfectly. I thought it would take longer but they were in and out in a quickness

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and set up our new refrigerator were awesome! They took great care with getting the new one in and the old one out. Fast, friendly, efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy guys were super helpful. They got my old fridge out and new fridge in quickly and without any trouble!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the technician. Well knowable of what he was doing. Did it real fast too! We were impressed.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    They connected the water line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the old refrigerator out and disconnected the water line. When they brought the new refrigerator they hook the refrigerator to the existing water line and said the old line should be replace which is a lie. I was a service teck before I retired and the line was the correct material! They did not level the refrigerator. Bad Bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered my freezer was great! Professional and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professionals Through and Through

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Experts at thier installation craft. Happy that I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Broken storm door

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad - I have to replace my front storm door because the delivery guys broke the window on it. They could have said they needed someone to hold it open, my husband or I would have done so. I didn't think I'd have to remove the door to get the fridge in the house. The delivery guys wouldn't take the doors of the fridge off to make it easier to move through the house. The good - I'm thrilled to have the new fridge and the installation was great. Once the appliance made it into my kitchen everything was smooth sailing. Overall I'm ok. Not happy about having to get a new storm door though but I wouldn't have been able to get it in my house without the delivery and installation services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Geek Squad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, nicely installed and friendly staff !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly Appriciated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentalmen that came to install were great. They made sure they were careful when bringing the items in. and made sure palcement was to liking. They also installed all the nessasry attatchments, and ensured my satifaction before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very satisfied!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and efficient, and the guys were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Basic connection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say basic connection for my appliance and worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They deserve a raise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the package. The two giant and well built gentleman who brought the package over, went over and beyond to get the refrigerator where i wanted. They are friendly, professional and proficient worker. If its upto me, i would give them a raise because of there work ethic. They are treasures for any industry.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast, easy and simple. The good part of this is that, you keep this with you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really good experience. The techs that came to the house were quick and friendly. Helped level my fridge and installed everything else needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our refrigerators took about 15 min. These guys knew what they were doing. They made sure that everything was working properly before leaving my house.

    I would recommend this to a friend