Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27388 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 27,388 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big fridge for a big family!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice side by side Whirlpool refrigerator/freezer. 28 cubic feet of easy accessibility for a family of five. Only issue was/is the freezer door appears to have some slight deformation. It seems like it was pushed hard on its long styrofoam packing strips. Having gone through too many recent damaged (Cardi's) new furniture returns... just couldn't bring myself to also seek a return of this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator delivery and haul away.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people , very courteous and efficient. Would have been nice to have shorter delivery window earlier, understandable though. They had to take my front door off to get it in the house, they also removed my old refrigerator and hauled away. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave are beautiful. Delivered and installed, no scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my stainless steel/finger print resistant Samsung Bespoke 4 door refrigerator with beverage center! This refrigerator replaces an almond color builders grade GE that I had for almost 19 years; so I’m well pleased with the sleek appearance & all the modern features. Delivery & installation to my 2nd floor kitchen was flawless. The tech’s were super professional/polite & friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Keep it Simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a house with a fancy fridge and it was the worst. Always leaking etc. I didnt like the bottom drawer freezer at all. I went back to the old side by side counter depth style and it fits in my kitchen better than the old one. GE is suppose to be an awesome brand so I'm thinking this will last a long time. One of the plastic shelf covers are missing so I'm a little bummed I have to track that down now and get a replacement

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Counter depth French door fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Lots of room and looks great! After four tries, finally installed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best new refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s one of the best refrigerators I have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+ for Best Buy Delivery/Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered on time and called ahead. They moved our old fridge out, which was helpful because it was really heavy and didn't have normal wheels. New one is installed and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Frigidaire

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I've already left a very long review on this. I will just say, the refrigerator itself is great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    LG refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much to the delivery guys that delivered our new LG refrigerator this morning..they just pulled up as I was leaving for work and as soon as i got into work about 15 to 20 minutes later my husband told me it was installed and ready to go..he said they rocked it! Going a few days without a fridge was rough..but so glad we were the first delivery for the day and they were in and out...those guys deserve a raise! Thank you Best Buy & Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installers were 5 star

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came right on time and installed quickly. When I found an issue, it was quickly remedied and the guys were super polite and most importantly, they were mindful of their surroundings making sure there were no damages.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Buy great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge ! No damage at all excellent install great fast and professional installation ! Very courteous! Fridge is perfect size not to big not to small! Best Buy has great deals on appliances I will be shipping here again for many more great purchases! Thank you Best Buy team and the members who installed the fridge in impeccable timing

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great installers, great refrigerator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides getting a fantastic refrigerator, the installers were top notch. It is a huge refrigerator and they carried it up our front steps and into our house with caution for the appliance. Best of all They also took great care in looking out for each other so no one got injured. They explained how to use the refrigerator and cleaned up the packaging mess. They were pleasant all the while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Kitchen Aid refrigerator!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchased an appliance at Best Buy. Our refrigerator went out and advised to purchase a new one as cheaper then trying to repair my 8 year old LG! To our our supprise Best Buy had yhe make and model we wanted for $600 less then anyone else and the delivery and install was judt $29.00. We will surely will go to Best Buy first nect time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love My LG French Counter Depth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It looks beautiful in my kitchen and has the perfect amount of space. The two drawers at the bottom have a lot of room for frozen foods and the counter depth feature fits right in and looks more custom. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install service fast and friendly thank you love the new refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The bad and the good...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first delivery was only ok, there was a bit of a large delivery window, and they came at the end of that window and the refrigerator was damaged. Not saying it was their fault. The delivery guys were nice enough. Replacement delivery 2 days later was very good - guys were extra courteous, and the refrigerator was perfect. They made sure to level it properly. Had the first delivery gone as well as the second, this would have been 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with our Samsung Fridge installation. We didn’t have to remove the wrap. The guys were very careful and friendly. It’s looks great in our new home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellers had no problem installing the refrigerator with no water kit needed due to no water line to the unit. The refrigerator is everything we wanted. We are pleased with the installation and the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job installing the refrigerator and the glass panels! They were quick in and out, and hauled off all the boxes.

    I would recommend this to a friend