Customer Ratings & Reviews

Best Buy delivered on time and called ahead. They moved our old fridge out, which was helpful because it was really heavy and didn't have normal wheels. New one is installed and works great.

We have a reverse osmosis tank and they were able to connect with no problem. It was fast and easy

Well, I've already left a very long review on this. I will just say, the refrigerator itself is great.

Delivered on time, nice staff, installed and placed it where I asked. Satisfied 10/10

Purchased the Samsung Bespoke refrigerator. Best Buy delivered and installed with no issue. Very happy with my purchase and the installation process

Great install service fast and friendly thank you love the new refrigerator.

Great people , very courteous and efficient. Would have been nice to have shorter delivery window earlier, understandable though. They had to take my front door off to get it in the house, they also removed my old refrigerator and hauled away. Very satisfied

We love our new fridge and how it fits in our kitchen. However, we have an adhesive stain from install which is not ideal.

Works well. we did not load it with food for 24 hours prior to normal use. it can be noisy st times when it operates.

The installer that Best Buy sent for all of my appliance Installations was very good. He was very polite, professional, courteous and thorough. My one complaint about the installation itself was due to the wrong filter for the water being delivered with the refrigerator. Because of this he was unable to install the filter. The filter was taped inside the refrigerator when it was delivered and taken out of the box so neither of us could understand how the wrong filter could have been sent.

Handled with care, everything was moved and installed with highest attention to detail

Great for compact spaces! Works well and we’re happy with the inside design. Also delivery people were efficient and polite!

The Best Buy delivery guys were great! They were on time, helpful and very nice!

I’m over the moon with the BBY delivery/ installation team! Adrian was helping me with my new fridge. I had serious concerns about how to take the old fridge out and install the new one since i have a very small space to work on. Two teams previously refused to fix my old fridge due to lack of space in my kitchen. Adrian’s team was very professional! I think they got the job done in less than 20 min. I call it magic! The installation was done on A+! The team was very respectful to my home, extremely careful not to cause any damage or excess mess. Can’t tell enough about how happy i am with the service! Thank you Best Buy!

New refrigerator was moved in to house and through doorways very carefully without damage. Installers removed all wrappings inside and out, made sure shelving was where wanted it, plugged in the fridge to make sure working properly, turned off icemaker for us since we didn't want the water line hooked up, made sure no leaks at water shutoff, moved fridge into place, screwed down the front legs so wheels would not roll when pulling lower freezer drawer out, had us inspect inside and outside condition before signing off on receipt. Very thorough. Only negative is that installers when removing old fridge, slid it across our kitchen wood floor leaving scuff marks on the wood finish surface. They should have known better. Didn't notice marks until after installers left and light hit the floor just right. No one from BestBuy ever contacted me when I notified them of this damage. I had to clean and polish wood several times to reduce the marks, not all were able to be removed. Fortunately the installers lifted the fridge when finally removing it from the property with no further floor damage.

Geek squad came right on time and installed quickly. When I found an issue, it was quickly remedied and the guys were super polite and most importantly, they were mindful of their surroundings making sure there were no damages.

Quick and efficient. They knew what they were doing and gave tips to ensure my product worked for a long time

I’m in love with my stainless steel/finger print resistant Samsung Bespoke 4 door refrigerator with beverage center! This refrigerator replaces an almond color builders grade GE that I had for almost 19 years; so I’m well pleased with the sleek appearance & all the modern features. Delivery & installation to my 2nd floor kitchen was flawless. The tech’s were super professional/polite & friendly.

had my old refrigerator for 15 yrs it was here when i move in house it was old and rusted out so i went online to find a new one looked and looked then i finally found a good deal on Bestbuy so i order it it came nice new lots of room ice and water so i got a 3yr warranty it sill looks good and iam still loving it thank u Best buy victor

Love this fridge! Lots of room and looks great! After four tries, finally installed!