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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 27,392 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Connection to Existing Waterline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to Connection to Existing Waterline to dish washer , work great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    necessary for install, convenient they advised which to use so didnt have to wonder

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in time deliverers where efficient and nolegable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going the extra mile!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team literally went the extra mile to deliver a wine fridge to my house on time, even though this required extra effort to access my house from the opposite end of the neighborhood and then wheeling the fridge across the lawn, as the access to the driveway was blocked. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    False marketing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual install was great! Waiting to get it installed was not exceptable. Best buy promotes next day delivery/install It was not the case. Had to wait two weeksfor delivery and over 10 more days for installation. The best buy card i purchased is worthless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy, professional, quick, and accommodation installation. Made the whole process easy and enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed Bosch Fridge Just Fine.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they installed, at it works. What else is there to say?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Delivery and Insatallation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent crew. Delivered and installed my fridge. No issues what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Refrigerator Install - Happy Customer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am genuinely pleased with the refrigerator installation service for existing or no water connections—truly hassle-free and ready to use. The process was efficient, and I am now enjoying the convenience of my fully functional refrigerator with absolute satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was Done right the first time. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent delivery staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing my refrigerator. Very careful. Very professional delivery staff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers seemed to know what they were doing and the install came off without a hitch. very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, much more room than I anticipated, also very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the installer coming on time, very communicative and did a great job. Highly recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and installation. Quick, clean, and easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done with no issues - Couldnt have asked for anything better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Guys delivered and installed dishwasher and fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick and very careful - no floor or appliance scratches. Knowledgeable about the process. Good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. They did a great job. They removed our old, large refrigerator. Only problem was they could not switch the handles to the left side because it would take another appointment to have it done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came on time. Everything was completed in less than 1/2 hour. It was quick and no hassle for us.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery almost a nightmare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $56 online to specifically move the old refrigerator to an adjoining room upon delivery of the new fridge. The doors needed to be removed from the old fridge to get it out of the kitchen to another room or haul away. The installers were allowed to remove the doors and haul it away but not relocate to another room and reinstall the doors despite the our paying the Best Buy "move to another room" service because of "liability" removing and reinstalling the doors. While my wife was on the phone with the dispatcher, I took the doors off myself. The installers then did move the old refridge twenty feet to the next room for us despite being told not to by the dispatcher. I hope they don't get in trouble. I reinstalled the old fridge doors myself. The installers installed the new refridge well. They were courteous and professional. The delivery guys had a written order to relocate the old refridge, but were given conflicting instructions on the phone by their bosses. This needs to be clarified with the customer before the delivery. I don't think I would purchase from Best Buy again because of this.

    No, I would not recommend this to a friend