Customer Ratings & Reviews

My Whirlpool 30" 3 door stainless steel refrigerator is stylish and high end looking. It's perfect for a small space although I thought $2k was a bit pricey. I've had the fridge for about 6 weeks and have no issues with the performance. The fridge keeps foods cold and the freezer keeps foods frozen. I have not experienced any food in the fridge freezing due to locations closest to the freezer. Ice maker works effectively and produces a fair amount of ice each day. It also has more than adequate storage for two people. The water dispenser on the outside is nice but would be nicer if there was something to catch the overflow. There is also not an ice option on the dispenser, but the ice maker is in the freezer beneath the water dispenser which at least lessens the inconvenience. Overall I'm happy with my refrigerator purchase and glad to find a refrigerator that fits the style of my kitchen as well as my family's needs. I would rate a 5 but the lack of overflow on the water dispenser, lack of ice dispensing on the outside, and price reduced my rating to 4.

They did a fantastic job. They were very nice and educated me how to use

Works great, they were super understanding and quick, even moved my old fridge

Excellent installers, Michael leading the team was smooth and efficient. He was polite & responsible, calling ahead & was punctual. Great job!

This was just great! We purchased the waterline hookup kit which was delivered along with the new fridge. The delivery/install guys were great, they hooked it up to the water, showed me that it was working and gave instructions on running enough through the lines and filter to get it ready for use. Highly recommend!

This product is ideally suited for its intended use, functioning exceptionally well within the available space and accommodating various behaviors. It facilitates efficient organization, allowing for the consolidation of numerous items in a single location. I highly endorse this product for its effectiveness and practicality.

The Best Buy delivery and setup team was absolutely outstanding. Since we are the first home in our new area, locating us can be challenging, but the driver went above and beyond by texting us for a pin drop and keeping us informed when he was on the way and upon arrival. He took the time to walk through the house first to map out the best route, minimizing disruption to everything we had going on. After completing the installation, he carefully explained the refrigerator’s functions, covered first-time use, and patiently answered all of our questions. This level of care, communication, and professionalism is the definition of top-notch customer service. We couldn’t have asked for a better experience.

The team for that service was GREAT, very professional and people skills. I like to congratulate them. Very clean, fast and honest job. and COOL PEOPLE.. The best!! Thanks

Small refrigerator just right for me. Only problem is door has no clearance so toes need to be kept away.

Installation team did a great job. They connected everything quickly and made sure the refrigerator was ready to use before leaving.

I recently had a new refrigerator delivered and installed by Best Buy, and I couldn’t be more impressed with the service. From start to finish, the experience was seamless. The installation team arrived right on time, and they were professional, friendly, and incredibly efficient. They took great care to ensure my kitchen was protected during the installation, carefully removing my old fridge and installing the new one without any damage to the floors or surrounding areas. I was especially impressed with how thorough they were in making sure everything was level, the water line was properly hooked up, and they walked me through all the features of my new refrigerator. The installers were also very knowledgeable, answering all my questions about the fridge’s functions and offering helpful tips on maintenance. They took the time to make sure everything was working perfectly before they left. It’s not often you get such great service with large appliance deliveries, but Best Buy really nailed it! I highly recommend their installation service if you’re buying a new appliance. It’s worth every penny for the peace of mind that everything is done right.

The refrigerator looks nice . I got the silver and it shows fingerprints easily. The motor is a little noisy . It starts up loud and quiets down after it runs a minute. Has plenty of space and looks nice . I hope it lasts a few years. The Gus that delivered it and set it up were fantastic. Also this model doesn’t have an ice maker. It could be added on later if I want to

Love the refrigerator. It’s too big for my room but it’s so pretty & my last refrigerator was so small. Only thing I didn’t care for was the lack of an instruction book and the box full of shelves with no instructions. It’s got a lot of neat extras, like a convenience door and wifi(?!). Also has some glue left from wrappings & there’s a lot of wrap. Lots of shelves, drawers & room & it is totally silent. Did I say it’s pretty? It does need a manual though. The crew that delivered went over it too quickly and smacked the house door on the way in.

Fridge has been installed for 6 weeks, very spacious and working well! Delivery was also seamless; the fridge is very easy to move around. Only small complaint is that the drawers on the inside of the door seem to be at very odd heights. They're movable but it's still a little wonky and a piece fell off that I can't seem to reattach but seems fine otherwise.

So these services are always very YMMV based on your location. If you live in an area where people kinda suck, you may run into issues. But if you live in an area where everyone is super nice, super kind, then this is amazing. So keeping that in mind, I had a great experience. They are contractors that work with Best Buy to get this done for you. They were very kind, thorough, and careful to not bump into furniture and walls when moving the large refrigerator in. They easily took care of everything and made sure it was properly installed and running before leaving. This service is very useful and worth it. Keep in mind though, back when I did this I simply had to pay $200 for the yearly Best Buy membership and this was included for FREE as long as I purchased the item. I think that's not a thing anymore. I do think you should get this service though regardless. If you're already paying so much for a new fridge you may as well pay to get it properly and professionally installed. It's penny wise pound foolish otherwise. You'll also have someone to hold accountable if it was installed improperly.

Installers were professional, funny, and quick at what they did. They had my old fridge out, new one in (and taught me what I needed to do to set it up) within like a half hour. That included them having to take the door off the hinges to get the old one out. Would absolutely use this service again.

This is the best refrigerator I’ve ever had. It keeps everything cold. The water is fresh and it has plenty of room.

Great refrigerator works great my wife loves it very spacious good product

⭐️⭐️⭐️⭐️⭐️ Fast and smooth installation The installation of this fridge was absolutely quick and easy. The team was efficient and professional—they were literally in and out. They removed my old fridge, moved it out, unpacked the new one, set it in place, plugged it in, and made sure everything was ready to go. The entire process was smooth, fast, and hassle-free. I really appreciated how easy they made it.

They installed our LG refrigerator in such a speed and removed the Samsung refrigerator that was our original purchase but had to exchange due to misaligned french doors. This LG is perfect and much better.