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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27392 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 27,392 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Fast, professional install. Explained basic functions thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The install went well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowlegable and very careful when installing it. Happy with their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd time’s a charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well, except they accidentally turned off the water to my dishwasher. I thought the dishwasher had failed, I realized that I had used it since the fridge install. The water being turned had been the problem. The company that installs needs to train their people more thoroughly. I had an issue with the second refrigerator that was delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and clean Very friendly installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly terrific couple of young men! They had to remove the doors to get the refrigerator through my front door and then had to level the refrigerator. I was impressed with the care they took, knowing they had many other deliveries to make that day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent install!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality installation performed by Best Buy installers! This is why I continue to do business with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Luv my new fridge. Efficient/updated my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already done the suggested 3 tosses of ice in my new fridge. I love the convenience and the install was done perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my new fridge. It was so much easier to have the delivery crew set everything up - including the water line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed it were kind and show great respect. They were fast and efficient- and they took all the garbage with them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Seamless installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving this 3 stars only because delivery was 2 hours later than the scheduled time and I was not notified. I had to call to find out why delivery was delayed. However the installation was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE profile refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE refrigerator is next level. Love the lighting and for a small family or just a couple it is perfect. It might be a little small for a family with two or three kids. No regrets and love the technology. One bad thing is the plastic cover does not come off around the edges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a fine job hooking up the refrigerator before they left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed and connected all good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was installed after the old one was removed. Since this was stainless steel, it was wrapped up in a protective wrapper which was removed, but this thing is a finger print magnet. Perhaps using some latex gloves would help next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, courteous and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, They got everything in quick. Very friendly and left me ready to fill the fridge up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done professionally with well trained technicians.Explained everything and tested everything making sure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two (2) nice men called and requested to come early since there was a high chance of rain and they wanted undercover. I believe they mentioned that they weren’t allowed to deliver in the rain if there was no cover. They set it up quickly while explaining all the functions and initial operation of ice maker and water dispenser. Best Buy should be proud to employ these two

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to hook up just plug it in a set temperature works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Princeton

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men that installed were tidy, efficient friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in time and installed well and quickly. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went fine and the refrigerator works great. Good job, Best Buy!

    I would recommend this to a friend