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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27350 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Refrigerator Install to Existing or No Water (Ready To Use) for its overall performance and quick installation. Many appreciate the appropriate size and large capacity, as well as the successful water line connection and leak prevention. However, some customers have reported issues with door alignment and leveling. Additionally, a few have noted concerns about the noise level and the absence of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 27,350 reviews
  • Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get them to install items like this instead of trying yourself unless you're a plumber. You're not saving any money if you break it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Princeton

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men that installed were tidy, efficient friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our new frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good product, at a good price, great service from the sales personnel, the delivery people, and the tech. doing business with BB was a pleasure, no pressure at any time and all of our questions were answered politely and he showed a real interest in having us get what we wanted in a refrigerator. keep up the great work from everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation of Appliance Waterline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plumber who connected our kitchen appliances to our existing Waterline did a thorough, professional job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed new upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen removed my old refrigerator from my garage and properly installed new upright freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best availability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. They completed the service quickly and had the best availability

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Considerate delivery folks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. The team was friendly and careful not to damage out home in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy superior service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our Samsung Refrigerator was done by Best Buy Installers and did a great job. One door was dented and they brought another refrigerator but we asked them if they could just change the damaged door and they did. We are very happy with the service we received and the refrigerator we purchased. Best Buy is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant and all was installed quick. Only downside not able to explain some features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. The installation went smoothly and I am happy with how quickly it was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience as usual dealing with the delivery and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was plugged in and ready to go with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a fine job hooking up the refrigerator before they left

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The installers are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers are awesome they were very helpful and I would recommend to anyone who is getting a refrigerator or large appliances to use their installers

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Technician was nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was In and out in no time. He did what he needed to do and showed me a couple of things and he left

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator installed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a refrigerator and had it installed, Very friendly installers and they were done in minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Connection to Existing Waterline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to Connection to Existing Waterline to dish washer , work great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seamless installation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Brought the fridge down the basement. Were very careful not to hit the walls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed and connected all good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was installed after the old one was removed. Since this was stainless steel, it was wrapped up in a protective wrapper which was removed, but this thing is a finger print magnet. Perhaps using some latex gloves would help next time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    make sure you know what you are getting...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was uneventful and conducted without incident. My only complaint is that when we bought this frig, we specifically told the sales person we want to use this in the garage. Low and Behold once delivered and I read the manual closely this model is not considered "Garage Ready" meaning it won't operated below 60 degrees. The manual actually recommended the models that are garage ready. So making a long story short I was able to exchange the one delivered for a different model that was garage ready. That sales person could have saved me a bunch of time trying to unscrew the overlsight! We are still waiting for the replacement. Luckily for use we don't need this urgently and no harm in the wait.

    No, I would not recommend this to a friend